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Operations Officer II

2 weeks ago


Toronto, Canada Randstad Canada Full time

We are seeking two detail-oriented Operations Officers II to join the WNO Operations team. This role is crucial for managing and overseeing the operational processing of a specific letter range for income events (payments and equity actions). This is a fast-paced, 100% on-site, 4-month contract with strong potential for extension and conversion to a permanent role.Work Location: 100% On-Site in Toronto.Schedule: Monday to Friday, Core Business Hours.This position is entirely back-office operational support, involving high-volume data entry and transaction processing related to complex financial market events. You will work independently within a highly collaborative team of 13 people, ensuring timely and accurate execution of all assigned tasks. While the role is primarily administrative, it requires a foundational understanding of equity and payment concepts to correctly oversee and execute income event processing.AdvantagesCareer Growth: Excellent potential for contract extension and conversion to a permanent role within a major financial institution.Specialized Expertise: Opportunity to quickly develop specialized knowledge in Wealth Operations and complex income event processing.Supportive Environment: Join a small, supportive team (13 members) with a strong, collaborative culture.Full On-Site Training: Benefit from 1 to 2 months of 100% on-site training to ensure full knowledge transfer and proficiency.ResponsibilitiesIncome Event Processing Oversight: Oversee and manage the processing queue related to a designated letter range of income events, ensuring all transactions (payments and equity actions) are executed accurately and on time.Operational Execution: Perform general administrative and data entry tasks with a high level of accuracy, demonstrating comfort with repetitive tasks and adherence to deadlines.Risk and Compliance: Apply sound knowledge of financial market concepts and operational procedures to identify and escalate any non-standard or high-risk transactions.Communication & Collaboration: Act as a strong team player, providing occasional support via internal communications (e.g., Teams calls, approx. 5% of the role) and contributing positively to the team environment.System Utilization: Utilize MS Office Suite effectively and demonstrate technical savvy to quickly integrate with internal operational systems.QualificationsMandatory Requirements (Must-Have)Financial Knowledge: Mandatory experience and knowledge of Payments and Equity concepts and the Financial Markets.Operational Experience: Minimum of 1–2 years of operational or administrative experience, preferably in a financial services environment.Skills: Strong proficiency in MS Office Suite, proven data entry skills, and exceptional customer service skills (for internal partners).Teamwork: Clear ability to function as an effective team player.Education: College or University Degree.Desirable Requirements (Nice-to-Have)Prior experience in the banking industry.Knowledge and experience with VBA (Visual Basic for Applications).Demonstrable leadership potential or skills.SummaryIf you have experience in a professional corporative environment and you are interested in the Operations Officer role, please apply online todayRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.