Box Office Agent

THE JOB Excited for the return of live events, then look no furtherWe’re adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Vancouver area to service various events. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.WHAT YOU WILL BE DOINGProviding exceptional front-line customer service to ticket purchasersConduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale systemWorking with Archtics and TM Host systems on a regular basisBalance and account for cash and credit card receipts from sakes transactionsOrganizing and distributing “will-call” ticketsFostering and maintaining a positive attitude towards the company and its activitiesOur job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional duties as needed.WHAT YOU NEED TO KNOW Minimum of 1-year experience in sales and/or customer serviceGeneral office and cash experience are preferredMust be available for flexible working hours which includes evenings, weekends, and holidays YOUBasic foundation and understanding of event ticketingStrong verbal and written communication skillsAbility to accommodate an extremely flexible and fluid work scheduleService oriented, with strong organizational skillsGo-getter with the ability to work under pressure and with minimal supervisionMust be detail-oriented with the ability to multi-task and juggle competing prioritiesA passion for live events – music, pop culture, arts and theatre, and family eventsLIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.---The expected compensation for this position in British Columbia is: $17.75 CAD per hour.