Medical Billing Agent

Job DescriptionWhat is the opportunity?Dr.Bill is a trusted medical billing partner that provides fast, accurate, and reliable billing services for physicians and administrators across various provinces. Since 2009, billing experts in combination with our software have maximized revenue for physicians while saving them time. At Dr.Bill, we are committed to maintaining the highest levels of integrity and professionalism while providing a flexible work environment. In this dynamic role, the successful candidate will work with our Manitoba and Saskatchewan Billing Operations Team to provide exceptional service to our customers and grow the Dr.Bill brand of excellence. This role will be based in Manitoba or Saskatchewan.What Will You Do?Maintain accurate customer account recordsProcess medical claimsReconcile monthly remittance adviceGenerate billing reportsResolve issues efficiently and effectivelyRespond to billing questionsProvide claim recommendations when applicableRespond to physician and internal communications in a timely mannerWhat do you need to succeed? Must have;2+ years of health care administration and customer service experience1+ years experience with Manitoba (MHSIP) OR/AND Saskatchewan (MSB)Provincial Billing1+ years experience working with Accuro or Telus EMRsExcellent communication and problem-solving skillsStrong organizational and time management skillsGreat attention to detailComfortable working with some ambiguity with a willingness to take initiativeDeadline-driven and results-oriented; able to meet consistently high qualitystandards while handling a variety of tasks and deadlines simultaneouslyOutstanding personal skills and work collaboratively within a team setting​Nice to HaveCompletion of certified courses - Medical Billing or equivalentProficient in SharePoint, Metabase, Confluence, OutlookWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexiblebenefits, competitive compensation, commissions, and stock where applicableThe tools you need to stay connected, work collaboratively, and design efficientlyA dedicated Team Lead who will support, coach, and work with you to develop anindividual career growth planAbility to make a difference and lasting impactWork in an agile, collaborative, progressive, and high-performing team#RBCxJob SkillsActive Learning, Adaptability, Billing, Communication, Customer Service, Detail-Oriented, Problem Solving, Professional Etiquette, Quality Standards, Task Organization, Time Management, Work CollaborativelyAdditional Job DetailsAddress:220 PORTAGE AVE:WINNIPEGCity:WinnipegCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL & COMMERCIAL BANKINGJob Type:RegularPay Type:SalariedPosted Date:2025-12-17Application Deadline:2026-01-23Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.