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Bilingual Customer Service Representative

2 weeks ago


Winnipeg, Canada Randstad Canada Full time

WE’RE LOOKING FOR A BILINGUAL (FRENCH/ENGLISH) LEAD GENERATION AGENT A professional with excellent customer service and outbound calling experience to join a dynamic team in a short-term lead generation project. This FULLY REMOTE role is ideal for someone who’s confident on the phone, tech-savvy, and excited about connecting with new people every day.1 Year Contract Schedule: Monday–Friday, with availability between 9 AM and 9 PM Salary $19.50Advantages- 100 Remote - You can be located anywhere in Canada - Monday- Friday scheduling ( Weekends off)- Weekly Pays- Opportunity to gain outbound calling experience Responsibilities- Conduct outbound calls to generate leads for the sales team- Use a short script as a guide, but keep the conversation natural and engaging- Record accurate client information and flag potential leads- Pitch the service with clarity and confidence- Maintain a positive and professional tone throughout each call- Adapt to shifting priorities as the project evolvesQualifications- Experience in Customer Service in Call center roles ( Minimum 6 months)- Fully bilingual in Verbal English and French ( Clients will be from all over Canada)- Comfortable following scripts while holding a natural, fluid conversation- Excellent interpersonal skills and telephone etiquette- Tech requirements: PC with Windows (Mac not compatible), Ethernet connection, USB headset- Able to work Monday–Friday, with availability between 9 AM and 9 PM SummaryReady for a short-term remote opportunity that lets your communication skills shine? Apply directly online or send your resume to: melissa.bertrand@randstad.ca with subject line: "Bilingual Lead Generation Agent" ***Only those selected for interviews will be contacted.We look forward to connecting you with a role where your voice and initiative truly matterRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.