Night Auditor

6 days ago

Oshawa, Ontario, Canada Scenic Tours Europe Ag Full time

Night Auditor Requirements: Min.

1 year experience at a Front Desk in 4* or 5* operations (hotel and/or cruise ships) Highly proficient in spoken and written English, French knowledge an advantage Strong computer skills (MS Office) Familiar with safety and security Stress tolerant Familiar with a multicultural working environment Self-organized, disciplined, and reliable Good problem-solving skills Role and Responsibilities: Handle guest complaints, special requests and inform supervisor accordingly Hourly safety rounds between 10.00 p.m.

and 6.00 a.m.

Operate activated alarm system Verify all people (guests and crew) night departures Ensure unauthorized persons are not entering the vessel Book guest checks, check, print accounts, and carry out daily audits Count cash at every shift change Upload guest slide show on to ITV Collect breakfast cards from guest rooms and deliver to galley and butlers Ensure proper maintenance of printers and copy machine Provide wake-up service to guests Print and place newspapers, sudokus, and crosswords in designated places Refill the boutique display if needed Clean and sanitize key cards and prepare stateroom key cards for the upcoming cruise Prepare and set up early bird breakfast on embarkation days Arrange signed system-accounts bills by date Maintain cleanliness of front and back of the office Participate in all safety drills Report any potential safety hazards Place updated safety role and in-port-manning lists in designated areas Turn on coffee machine and set up buffet as per instructions Update e-log registry if required Ensure up-to-date knowledge of the AGE control panel and codes Side Tasks: Participate in scheduled trainings, briefings, and meetings Perform other duties as instructed by the supervisor, e.g.

luggage service, loading, and garbage off-loading Assist with monthly inventories as per supervisor's instructions Assist other departments as per supervisor's instructions Powered by JazzHR

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