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Business System Analyst

14 hours ago


Toronto, Canada Astra North Infoteck Inc. Full time

Job DescriptionJob DescriptionSenior Business Systems Analyst (BSA) – Payments & Commercial BankingExperience: 8–10 Years Keywords: BSA Role Skills: Microsoft SQL Server 2019 | Commercial Payments | ISO 20022 | Visa Integration | SWIFT | FEDRole OverviewThe Senior Business Systems Analyst (BSA) will lead complex business and technical analysis initiatives for enterprise payment systems within Commercial Banking. This role partners closely with technology teams, business stakeholders, and external vendors to define, document, and validate requirements across multiple payment initiatives.The BSA will support Visa, SWIFT, FED integrations, data analysis, system enhancements, workflow design, and end-to-end payment system optimization. The ideal candidate brings deep payments domain expertise, strong SQL skills, and proven leadership within cross-functional Agile teams.Key ResponsibilitiesBusiness & Technical AnalysisAnalyze and document complex business and technical requirementsPrepare data mappings, technical specifications, and process flowsAnalyze payment transaction data to ensure accuracy, integrity, and zero data leakageDevelop in-depth knowledge of payment systems, architecture, and interdependenciesTranslate user requirements into actionable technical specificationsSupport project planning including scope, estimates, timelines, and deliverablesPayments Domain ExpertiseApply expertise in Visa integration, SWIFT, FED, and ISO 20022 messagingUnderstand and validate end-to-end payment journeysRecommend improvements to payment processing efficiency and risk mitigationRequirements Documentation & User ExperienceCreate use cases, SRS documents, workflow diagrams, and UML artifactsDefine multi-user workflows and operational proceduresFacilitate backlog grooming, define acceptance criteria, and write user storiesLeadership & Stakeholder CollaborationAct as a liaison between business stakeholders, technology teams, and vendorsPrioritize requirements and manage change requests with PMs and Scrum MastersIdentify risks and develop mitigation strategiesSupport system implementation planning with architecture and infrastructure teamsTesting, Validation & Implementation SupportPerform functional, integration, and data validation testingConduct pre- and post-implementation reviewsSupport production readiness and business continuity planningData Analysis & Process ImprovementAnalyze and manipulate large datasets using Microsoft SQL Server 2019Identify process improvements and ensure adherence to controlsUnderstand system design, data dependencies, and reusability opportunitiesTools & DocumentationUse JIRA, Confluence, MS Visio, and other BSA tools extensivelyMaintain comprehensive documentation for audit, compliance, and knowledge transferEssential SkillsStrong SQL expertise (Microsoft SQL Server 2019)Deep knowledge of Visa payment integrationsExpertise in SWIFT, FED, and Commercial PaymentsStrong understanding of ISO 20022 standardsExcellent analytical, documentation, and problem-solving skillsDesirable Skills8+ years as a Business Systems Analyst (BSA) (not just BA)Experience in Contact Center, Workforce Management, or reporting systemsStrong communication, negotiation, and stakeholder management skillsExperience with system investigations, estimations, and large integrationsAbility to manage change control and requirement prioritizationExperience working closely with architects, Product Owners, and technical leadsFamiliarity with Agile/Scrum methodologiesExperience Required8–10 years of experience as a Business Systems AnalystStrong expertise in Payment Systems and technical analysisRequirementsExperience (Years): 4-6 Essential Skills: • Work with project teams throughout the organization to design, implement, and manage CDN infrastructure using Akamai, to ensure high availability, performance, and scalability for customer facing applications and business processes. • Handle multiple priorities and assignments with excellence and precision. • Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). • Directly support line of business development teams, provide guidance to them on implementation and changes for customer facing applications • Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. • Monitor and analyze network performance, identifying and resolving issues to optimize content delivery of critical applications. • Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. • Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. • Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. • Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field. OR similar work experience. • Strong understanding of network protocols (HTTP/HTTPS, DNS, TCP/IP). • Proven experience as a CDN Engineer or similar role, with a strong focus on cybersecurity. • In-depth knowledge of Content Delivery Network technologies, including caching, load balancing, and content optimization. • Excellent problem-solving skills and attention to detail. • Strong communication and teamwork abilities. • Experience supporting 24/7/365 customer facing applications at enterprise scale. • Awareness and experience with cybersecurity tools and practices, such as firewalls, intrusion detection/prevention systems, and encryption. • Proficiency in scripting and automation (e.g., Python, Bash) a plus. • Relevant certifications (e.g., CISSP, CEH) are a plus but not required.