Customer Service Representative
2 weeks ago
Join Our Team as a Customer Service RepresentativeAt National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our mission is to empower individuals of all ages with mobility challenges, offering reassurance to families and caregivers while providing exceptional clinical support to therapists and healthcare professionals. We are looking for a Customer Service Representative to join our team and help us continue our mission of transforming lives through mobility solutions. Scope As a Customer Service Representative, the employee shall interact with clients to provide the necessary support regarding the medical equipment at NSM and help resolve any issues or complaints to reach their needs and achieve their satisfaction. Position Reports To: Branch Manager or Customer Service Manager (depending on the size of the organization) Role and Responsibilities / Essential Functions Greet and assist in-store customers. Assist customers with the selection of suitable equipment. Answer phone calls to provide helpful solutions and set up deliveries of equipment to customers’ homes. Establish a working relationship with therapists and other healthcare professionals for equipment demos, trials, or rentals. Organize repairing services for wheelchairs, lifts, and other medical equipment over the phone. Prepare quotes, send emails, schedule appointments, and maintain client records. Track down medical equipment from the other locations. Administer the equipment reservation and rental process. This requires a lot of attention to detail, in-depth understanding of our computer system and your best paperwork organization skills. Record customer deliveries, billings, reservations, and service, preparing work orders, customer orders, etc. Competencies / Skills Handle multiple customer calls and in person customer visits Manage information in IT systems Offer and create solutions based on client’s enquiries Previous experience in customer service for technical items/services Schedule and conduct time management in job duties Excellent communication, organization, and listening skills Proficient with Microsoft Outlook and Excel Why Join NSM? A rewarding career where you make a real difference in people’s lives. Employer-paid benefits, ensuring your health and well-being. RRSP matching program, helping you invest in your future. Generous paid time off, because work-life balance matters. Company-sponsored events, fostering a fun and inclusive team culture. Branded company attire, so you can represent NSM with pride. Competitive Wage, you will receive $20-$23 for this role with annual merit reviews If you’re passionate about making a difference and want to be part of a team that transforms lives through mobility solutions, we’d love to hear from you
-
Customer Service Representative
22 hours ago
Red Deer, Canada The UPS Store 588 Full timeOverview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for someone who enjoys working in a fast-paced environment and...
-
Customer Service Representative 1
1 week ago
Red Deer, Canada The City of Red Deer Full time**The Opportunity**: The City of Red Deer is currently recruiting a Customer Service Representative 1. The Customer Service Representative 1 provides quality customer service to ensure customer’s transactions are processed accurately and their inquiries are handled appropriately. The Customer Service Representative 1 will provide administrative support to...
-
Customer Service Representative
3 days ago
Red Deer, Canada Kipp Scott GMC Cadillac Buick Full timeKipp Scott GMC Buick is seeking a Front-End Customer Service Representative to join our Service Automotive maintenance and repair facility. We are a customer driven, family owned and operated business that has been serving Central Alberta for over 55 years. Successful applicants should have knowledge of modern technology and enjoy an energetic fast paced...
-
Customer Service Representative 1
7 days ago
Red Deer, Canada The City of Red Deer Full time**The Opportunity**: The Customer Service Representative 1 provides quality customer service to ensure customer’s transactions are processed accurately and their inquiries are handled appropriately. The Customer Service Representative 1 will provide administrative support to deliver quality recreation and leisure services. This position monitors the...
-
Customer Service Representative 1
1 week ago
Red Deer, Canada The City of Red Deer Full time**The Opportunity**: The Customer Service Representative 1 provides quality customer service to ensure customer’s transactions are processed accurately and their inquiries are handled appropriately. The Customer Service Representative 1 will provide administrative support to deliver quality recreation and leisure services. This position monitors the...
-
Customer Service Representative
7 days ago
Red Deer, Alberta, Canada Steves Livestock Transportation Blumenort Ltd Full timeWHO WE ARE Started in 1987 by a young entrepreneur with a single truck and trailer, Steve's Livestock Transport has since grown to become the largest commercial livestock carrier in North America – and a leader in the transportation industry.We are currently looking for a Customer Service Representative to join our Logistics team in Blumenort, MB,...
-
Operations Customer Service Representative
3 days ago
Red Deer, Canada Dragonfly Full timeRide the next mile with us! - Operations Customer Service Representative Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being...
-
Customer Service Counter Representative
21 hours ago
Red Deer, Canada Loomis Express Red Deer Alberta Full timeThe Loomis Express Red Deer Alberta Branch is currently hiring for the position of Customer Service Counter Representative This Customer Service position The main duties will be providing face to face service to customers at the customer service counter in the facility. Position Summary - Ensure all customer shipments are processed accurately daily, follow...
-
Customer Service Representative
1 week ago
Red Deer, Canada Best Buy Canada Full timeYou’ll love it here! We are **hiring immediately** for a **customer service representative** (cashier), which we call an **omni-channel specialist** at Best Buy. As a **customer service representative** (cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you...
-
Customer Service Representative
2 weeks ago
Red Deer, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...
