Customer Service Representative

7 days ago

Red Deer, Alberta, Canada Steves Livestock Transportation Blumenort Ltd Full time

WHO WE ARE 

Started in 1987 by a young entrepreneur with a single truck and trailer, Steve's Livestock Transport has since grown to become the largest commercial livestock carrier in North America – and a leader in the transportation industry.

We are currently looking for a Customer Service Representative to join our Logistics team in Blumenort, MB, Brandon, MB or Red Deer, AB.

OUR VALUES

Make it Better TogetherAct with IntegrityListen & Respond Openly

The Role

Focused on providing industry leading sales and customer service and building relationships with customers, preparing proposals and pricing, and planning and coordinating movements. Knowledge and experience with biosecurity and agriculture will allow you to ensure high level customer satisfaction. 

Responsibilities 

Develop and maintain an excellent working relationship with customers including making contact weekly Handle all customer inquiries, complaints, or compliments professionally and promptlyProvide quotes to customers while working with management to ensure profitability of movement taking all costs into considerationObtain customer bookings for movements including all load information required for paperwork and customs documentsPrice and rate loads

Requirements

  • 3-5 years of customer service or transportation industry experience is required
  • Strong, well-developed customer service skills
  • High degree of accuracy and attention to details
  • Strong decision-making, communication, and organizational skills
  • Experience in the transportation industry is an asset

If you thrive in a fast-paced environment, want to be part of a successful, growing team and are committed to delivering quality results, we'd love to hear from you 

We thank all applicants for their interest in this position, only those selected will be contacted.

 

As a community leader and an industry leading employer, Steve's Livestock Transport is committed to establishing an inclusive workplace that values and promotes diversity. Consistent with our values, we create a supportive work environment that encourages everyone to reach their fullest potential.

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