Bilingual-HR Generalist

Descartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.We’re growing fast and invite you to join our amazing team.  We’re looking for a Human Resources Generalist to help shape the employee experience at Descartes and support our growing Canadian employee population. This role combines tactical and strategic HR functions, focusing on relationship-building and business partnership. As the global leader in uniting logistics and supply chain tech, Descartes has over 2,500 employees across 28 countries. We're helping the world move smarter and faster every day—and we do it by staying curious, collaborative, and committed to doing the right thing. The RoleAs an HR Generalist, you'll be a trusted partner to leaders and employees, blending hands-on support with strategic guidance. You'll juggle everything from onboarding and employee relations to data reporting and compliance—all with a people-first mindset. In this role, you will report to the Human Resources Manager and be part of a global team. Success in this role requires strong judgment, relationship-building skills, and the ability to develop creative HR solutions. Confidentiality is essential as you will handle sensitive employee matters. You’ll recommend and implement HR solutions while working both collaboratively and independently. We seek an outgoing, confident professional who thrives in a team environment and enjoys autonomy. What’s in it for you?Join a dynamic, growing company that values leadership, innovation, and diversity. Work with an energetic team in a global organization of 2,500+ employees across 28 countries. This role offers firsthand experience in business growth and employee integration. Enjoy a flexible, casual work environment, group benefits, remote work options, mentorship, and on-the-job training. Your fresh ideas and perspectives are welcomed as you contribute to our success. What you will do?Your core responsibilities will include:•    Providing front-line HR support and guidance to managers and employees by proactively consulting with business units to achieve objectives.•    Preparing weekly HR reports for the leadership team and ad-hoc reporting on HR analytics.•    Supporting the recruitment and selection process to successfully fulfill recruitment needs and objectives. This includes partnering and coordinating the co-operative/internship program in Canada.•    Liaise between the Centres of Excellence within the HR team to ensure operational excellence in administrative functions. •    Researching and resolving day-to-day business unit issues related to HR in a fair and consistent manner.•    Maintain awareness of legislative changes across provinces and update policies and HR practices accordingly.•    Coordinate and support provincial health and safety compliance •    Involvement in tactical and administrative responsibilities related to the role including but not limited to managing request in HRIS system of record keeping.•    Championing company initiatives and programs, such as Descartes Performance Program and training and development. •    Providing professional advice and guidance on a variety of HR related functions such as policies and procedures, performance management, employee relations, training and development, employee benefits, employment law, and terminations. What you will bring•    Bachelor’s degree in Human Resources or related field is required.•    Minimum 4 years of progressive HR experience required, preferably in a tech environment. •    Fluency in both English and French is an asset, to facilitate communication and HR support across regions, including Quebec. •    A proven track record of proactively identifying situations and coming to the table with proposed solutions and a solid understanding of business impact and risk involved, with an ability to balance both employee and business needs.•    Expertise with MS Office applications (Excel, PowerPoint, Word) is essential, along with strong attention to detail.•    Working knowledge of AI tools and technologies and their use in HR operations is an asset.•    Hands-on experience in employee relations including conflict resolution, performance management, and workplace investigations. •    Outstanding written, verbal communication and interpersonal skills.•    Ability to work well under pressure with conflicting priorities and deadlines, while continuously demonstrating high standards of customer service.•    Strategic thinker and independent problem solver; must be able to recommend solutions which bring issues and projects to timely completion.•    Solid background supporting employees at all levels of the organization and presenting and reporting to leadership groups.•    Ability to navigate and utilize HRIS technology (experience with SAP SuccessFactors is an asset).•    HR professional designation complete or in progress is ideal. Location: This is a remote opportunity, open to applicants authorized to work in Canada or the US.  We are a global organization using English as a primary language, job descriptions and communication available in the local languages where required. #LI-Remote. Salary Range: $60,000 to $75,000 CAD “Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation.” Join UsAs we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability.If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we're all in this together.  We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.