On-Site Bilingual Customer Service Agent

Are you passionate about customer service and fluent in both French and English? Do you have a knack for data entry and an eye for detail? We're looking for a dedicated bilingual professional to join our team in a fully on-site role in Winnipeg.This is a full-time position where you'll be the voice of our company, handling inbound and outbound calls while also performing crucial offline data entry. Your commitment to high data accuracy is essential, as the work we do requires meticulous attention to detail.Salary: $19.50 per hourHours: Monday to Friday, between 8:00 a.m. and 4:00 p.m. CSTStart Date: As soon as possibleYour mission: Simplify our customers' lives.AdvantagesA competitive salary of $19.50 per hour.The flexibility of working from at the office full-time.A collaborative work environment where you'll be encouraged to excel.Opportunities for professional development and career growth.A supportive environment with a strong culture of mutual support.A rewarding experience in a dynamic setting.ResponsibilitiesCall Management: Handle a high volume of inbound and outbound customer calls.Data Entry: Perform detailed and accurate data entry offline.Customer Support: Assess customer needs, provide clear solutions, and manage any issues or complaints.Documentation: Maintain precise and accurate records of all customer interactions and data.Team Performance: Meet individual and team performance goals in a fast-paced environment.QualificationsBilingual: Must have a strong command of both English and French, both written and verbal.Detail-Oriented: A proven ability to maintain high levels of data accuracy is a must.Experience: Previous experience in a customer service or data entry role is a plus.Work Ethic: A positive attitude and strong work ethic are required.Tech Savvy: Comfortable with computer systems and able to learn new software quickly.SummaryReady to Get Started?If this role sounds like the perfect fit for you, don't wait—apply today Our team is ready to help you find your next professional challenge.To apply, please send your resume to ketki.namjoshi@randstad.ca with the subject line "On-Site Bilingual Customer Service Agent - Winnipeg" or apply directly on our website at www.randstad.ca.Location: OnSIte WinnipegJob Title: Bilingual Customer Service Agent Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.