Technical Advisor

2 days ago

Longueuil, Canada Groupe Paco inc Full time

At Groupe Paco, we are recognized in the engineering and manufacturing sector for our innovative mechanisms, our people-focused culture, and the dynamism of our teams. We design, manufacture, and install lifting systems adapted to a variety of needs: elevating platforms and convertible halls for the entertainment industry, movable floors for residential and commercial swimming pools, and industrial lifting tables, all for the local and international markets. As a Technical Advisor, you will be responsible for the technical and administrative after-sales management of selected integrators. You will ensure a thorough understanding of customer needs, and create and track orders. You will also be responsible for resolving technical issues, training clients, and supporting transportation coordination. Detailed Responsibilities: Resolve technical issues related to installed equipment (mechanical components). Read and interpret technical drawings. Place and track orders in internal systems. Document interventions and follow-ups in internal software. Support the Transportation Coordinator (back-up) with the logistical management of orders. Maintain proactive communication with clients to ensure their satisfaction. Make decisions related to managing requests and escalate complex cases to the service supervisor. Provide technical training to clients (in English). Desired Profile : Proven experience in technical account management or customer service. Fluent in English (spoken and written). Excellent mechanical understanding and ability to read blueprints. Customer service oriented, autonomous, curious, and able to handle emergencies. Organized, rigorous, and adaptable to change. Proficient with computer tools (Microsoft Office Suite, ERP, project management software, etc.). Will be willing to travel internationally occasionally (an asset). What we offer: An environment that fosters initiative, autonomy, accountability, and collaboration; Varied projects and Ambitious, with real responsibilities; A dynamic and relaxed work environment; A hybrid and flexible work schedule; Do you want to join a rapidly growing company where innovation and people are top priorities? This position is for you

  • Technical Support Advisor

    1 day ago

    Longueuil, Canada mdf commerce Full time

    **Location**:Longueuil, QC **—Possibility to work from home #LI-Remote** **mdf commerce Inc **. is an international team of approximately 650 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of its B2B and B2G customers. We are currently looking for a Technical Support Advisor to join our IT...

  • Advisor, Internal Sales

    1 day ago

    Longueuil, Canada TW Full time

    Company Description **Be part of a community of authentic, proud and trusted people.** Our Heavy Vehicle Parts Division is the country’s largest network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them moving **forward**. This makes for a special kind of workplace. We have...

  • Advisor, Internal Sales

    6 days ago

    Longueuil, Canada TW Full time

    **Company Description** Be part of a community of authentic, proud and trusted people.** Our Heavy Vehicle Parts Division is the country’s largest network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them moving **forward**. This makes for a special kind of workplace. We have...

  • Technical Lead – Aerospace Process Engineering

    15 minutes ago

    Longueuil, Quebec, Canada Héroux-Devtek Full time

    Heroux-Devtek, the world's 3rd largest producer of landing gear, serves the civil and military aerospace markets from production facilities in North America, Europe and United Kingdom. The Company's longevity, flexibility, and track record for the development and implementation of innovative production systems have distinguished it as a leader in the domain....

  • Copy of Advisor

    2 weeks ago

    Longueuil, Canada CIMA+ Full time

    **Company Description** Welcome to a place where people are at the heart of everything we do.** Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects. We are a firm 100% owned by its employees and we value...

  • Conseiller.e senior haute tension, Amérique du Nord | Senior Advisor High Voltage North America

    15 hours ago

    longueuil, Canada Alcoa Canada Full time

    Shape Your World At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper & world-shaper. Job Description Nous sommes à la recherche d’un(e) Conseiller.e senior haute tension, Amérique du Nord pour fournir un soutien technique en...

  • Senior IT Technician

    14 hours ago

    Longueuil, Canada Fed IT Full time

    Hello, I'm Robin, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions. I work on two types of recruitment: temporary and permanent.Hello,I'm Robin, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment:...

  • Senior IT Technician

    8 hours ago

    Longueuil, Canada Fed IT Full time

    Hello, I'm Robin, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions. I work on two types of recruitment: temporary and permanent.Hello,I'm Robin, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment:...

  • SENIOR DIRECTOR, CANADIAN TAX

    2 days ago

    Longueuil, Canada TALINKO - Recrutement de Cadres Full time

    About our client Our client, an independent firm specializing in tax and advisory services, as well as strategic outsourcing, is looking for a Senior Director, Canadian Tax & Reorganization, to join its team based on the South Shore of Montreal. The incumbent will actively participate in the firm’s growth with the possibility of rapid advancement to a...

  • Financial Planner, Scotia Financial Planning

    2 weeks ago

    Longueuil, Canada Scotiabank Full time

    Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. Please note that Scotiabank offers various investment specialist opportunities. If you are interested in learning more about this role, please review our "Financial Advisor Investment and Retirement planning" postings. What is the role of a Financial...