Technical Business System Analyst

2 weeks ago

Toronto, Canada Astra North Infoteck Inc. Full time

Job DescriptionRole Descriptions: Act as a liaison between Business | business partners| scrum teams. Solution designers and Release Train engineers.Elicit requirements using interviews| document analysis| requirements workshops| surveys| business process descriptions| use cases| scenarios| business analysis| and workflow analysis.Deducing features from business requirements and mapping them to the Epics in JIRA.Documenting the business| user and system requirements gathered from clients in the form of User stories and spikes in JIRA.Designing of future business systems applications through business process diagrams| sequence diagrams| activity diagrams| data flow diagrams| and UML models using tools like MS visio| MS paint etc. Developing Wireframe diagrams for UI enhancements.Documentation and maintenance of software application artifacts in Confluence pages and sharepoint sites.Conducting Product backlog and refinement sessions.Active involvement in Sprint planning |PI planning sessions and Scrum ceremonies. Essential Skills: Business Analyst Desirable Skills: Keyword: Skills: Business Analysis Experience Required: 8-10RequirementsExperience (Years): 4-6 Essential Skills: • Work with project teams throughout the organization to design, implement, and manage CDN infrastructure using Akamai, to ensure high availability, performance, and scalability for customer facing applications and business processes. • Handle multiple priorities and assignments with excellence and precision. • Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). • Directly support line of business development teams, provide guidance to them on implementation and changes for customer facing applications • Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. • Monitor and analyze network performance, identifying and resolving issues to optimize content delivery of critical applications. • Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. • Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. • Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. • Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field. OR similar work experience. • Strong understanding of network protocols (HTTP/HTTPS, DNS, TCP/IP). • Proven experience as a CDN Engineer or similar role, with a strong focus on cybersecurity. • In-depth knowledge of Content Delivery Network technologies, including caching, load balancing, and content optimization. • Excellent problem-solving skills and attention to detail. • Strong communication and teamwork abilities. • Experience supporting 24/7/365 customer facing applications at enterprise scale. • Awareness and experience with cybersecurity tools and practices, such as firewalls, intrusion detection/prevention systems, and encryption. • Proficiency in scripting and automation (e.g., Python, Bash) a plus. • Relevant certifications (e.g., CISSP, CEH) are a plus but not required.

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