Technical Business Systems Analyst

Technical Business Systems Analyst (BSA) Join to apply for the Technical Business Systems Analyst (BSA) role at sls.guru Technical Business Systems Analyst (BSA) - Toronto (Hybrid) About Sls.guru sls.guru is an end-to-end technology partner. Our team of world-class experts helps accelerate the software development lifecycle (SDLC), from ideation to delivery and beyond. We bring expertise in program management, business analysis, product design, architecture, development, DevOps, QA, and release support. We lead with a human-centered approach because technology only matters if it truly works for the people who use it. We combine deep technical knowledge with genuine human focus, which is why our clients trust us to guide them through their most complex transformations. Position Summary We’re looking for a strong Technical Business Systems Analyst (BSA) who thrives at the intersection of business and technology. This role is cloud-first (AWS preferably), API-heavy, working with data modeling and robotic process automation (RPA). You’ll play a key role in designing and delivering integrations, automation, and data solutions that actually move the needle for our clients. You’ll stay engaged end-to-end, supporting design, testing, and delivery to ensure what’s built delivers value. This is a hybrid role based in Toronto, requiring at least two days per week in the office. Who Is Our Ideal Candidate? Technically confident: proficient with cloud services, APIs, data flows, and automation; can support and challenge engineering teams respectfully. Business-minded: connects technical work to real client outcomes and explains complex solutions in plain language. Human-centered: designs with empathy, keeping the end-user experience in focus. Collaborative Communicator: thrives in cross-functional teams, communicates openly, and takes ownership of deliverables. End-to-end accountability: engages through delivery, testing, and implementation to meet client needs. In short: you’re here to deliver value and have an impact, bringing together deep technical expertise and a people-first mindset to deliver lasting solutions. Key Responsibilities Requirements Gathering & Analysis Partner with stakeholders to capture business needs and translate them into clear, actionable technical requirements. Document API, RPA, and data integration specs (authentication, payloads, transformations, error handling). Analyze business processes and identify automation opportunities using RPA. Facilitate workshops to align business goals with technical design. API, Data & RPA Design Define and validate RESTful/SOAP API specs. Design data models, schemas, and entity relationships to support integration and analytics. Build data flow diagrams, mappings, and transformation rules. Collaborate with RPA developers to design efficient automation workflows. Ensure designs meet standards for scalability, performance, and security. System Integration & Delivery Lead the implementation of API- and RPA-based integrations across enterprise and third-party systems. Work with API gateways and middleware (API Gateway, MuleSoft, Apigee, etc.). Validate ETL processes and pipelines for accuracy and reliability. Collaborate with architects to align with enterprise patterns and reference architectures. Testing & Quality Assurance Develop and execute test plans (functional, regression, performance) for APIs and RPA workflows. Use tools like Postman, SoapUI, Selenium to validate behavior. Troubleshoot issues and coordinate resolution across dev, QA, and architecture teams. Documentation & Governance Maintain API catalogs, RPA workflow libraries, data dictionaries, and system diagrams. Ensure compliance with data governance, security, and regulatory standards. Provide support for release management and change control. Qualifications Technical Skills 5+ years of experience as a BSA, Systems Analyst, or similar role with focus on APIs, data modeling, and system integrations. Bachelor’s degree in Computer Science, Information Systems, or related field. Strong understanding of Cloud native services (preferably AWS), serverless/microservices architectures, and event-driven design. Strong knowledge of Agile delivery frameworks (Jira, Confluence, Scrum, Kanban). Strong hands-on experience with RESTful and SOAP APIs, JSON, XML, OAuth/OpenID. Experience with API management tools (API Gateway, MuleSoft, Apigee). Experience designing and validating ETL processes, data pipelines, and integration workflows. Experience in data modeling, relational databases, and SQL (MySQL preferred). Familiarity with RPA technologies (UiPath, Automation Anywhere, Blue Prism, or equivalent). Knowledge of system integration patterns and middleware technologies. Soft Skills Technically apt to support and challenge technical teams, asking the right questions to drive alignment. Strong business acumen, able to connect technical outcomes to client value. Excellent communication and stakeholder management skills, with experience engaging executives, business leaders, and engineers alike. Highly accountable, detail-oriented, and proactive in driving end-to-end client delivery. It is understood that this job description is for information purposes only and may be modified at any time. EEO statements and other required notices remain on file as applicable. Referrals increase your chances of interviewing at sls.guru. Get notified about new Business System Analyst jobs in Toronto, Ontario, Canada. #J-18808-Ljbffr