Operations Manager

Detailed Job Description Location: CalgaryFull-Time | PermanentAre you ready to lead the way in property management and building operations?We’re looking for a dynamic Operations Manager to join our team, where you’ll play a critical role in delivering exceptional service and operational excellence across a diverse building portfolio. This is more than a management role—it’s an opportunity to shape strategy, drive performance, and create an environment where innovation and client satisfaction thrive.As an integral part of our team, you will:Oversee all aspects of facility operations and property management.Provide leadership and mentorship to operations and administrative teams.Ensure compliance with contractual obligations while optimizing efficiency and cost control.Build strong relationships with clients, tenants, and subcontractors to maintain service excellence.If you’re passionate about operational leadership, strategic planning, and delivering measurable results, this role offers the perfect platform to showcase your expertise.Why This Role is a Great Fit for YouCompetitive compensation with full health and dental benefitsRRSP matching and mileage reimbursement where applicableTuition reimbursement, mentorship, and professional development support to help you advance in property managementA collaborative, COR-certified and ISO 9001:2015-certified environment where safety and quality are top prioritiesOpportunities to contribute to process improvements that reduce paperwork and boost operational efficiencyComplimentary membership to Perkopolis, Canada's premier perks program, giving you access to over 5,000 carefully curated discounts on everything from concert tickets, hotels, flights and everyday essentials.A dynamic, team-oriented workplace that values initiative, innovation, and service excellenceAbout UsWe’ve been shaping Alberta’s real estate landscape for more than 30 years and have grown into a dynamic organization of nearly 900 professionals delivering complete building management solutions. Our projects span more than 80 Alberta communities, managing 18 million sq. ft. of property across 600+ buildings and providing tenant services in over 500 sites. We are continually expanding our services from caretaking and grounds to security and project management to meet evolving client needs and provide our team members with diverse, meaningful work.At Edon, collaboration and innovation are at the heart of what we do. You’ll join a forward-thinking, supportive team where your attention to detail and commitment to service help shape the spaces where people work, connect, and growExplore more about us and watch the WHO WE ARE video: or visit our website Key Responsibilities: Property Management: Oversee all aspects of facility operations, liaise with clients and tenants, and ensure subcontractor and supplier standards are met.Leadership & Team Development: Guide and support operations and administrative teams, fostering staff growth and performance.Financial Oversight: Prepare annual budgets, monitor monthly variances, and ensure bottom-line accountability for operational results.Building Operations: Manage preventive maintenance programs, troubleshoot building systems, and ensure compliance with safety standards.Project Management: Coordinate facility projects, renovations, and upgrades from planning to execution.Client & Contractor Relations: Build strong relationships with clients, subcontractors, and suppliers to maintain service excellence.Safety Compliance: Ø Conduct on-site safety inspections and audits as required for buildings and projects and ensure that employees and subcontractors are adhering to safety practices. Who we are looking for? Minimum 5 years’ experience in facilities management, including maintenance and subcontracted services.Holds or pursuing an accredited Commercial Real Estate designation (RPA, CPM, FMA, FMP)Valid 5th or new 4th Class Power Engineering certificate an assetStrong computer skills including Microsoft Word, Excel and PowerPoint, knowledge of computerized accounting systems (MRI experience an asset), and working knowledge of CMMS and BMCSExtensive knowledge of budgeting, administrative and accounting processesComprehensive understanding of building operations and building systemsStrong leadership and supervisory/management skills, including the ability to lead a team of staff to achieve standards and accomplish objectivesValid Driver's License and clean Driver's Abstract