Product Manager – Order Management

4 days ago


Mississauga, Canada Astra North Infoteck Inc. Full time

Job DescriptionJob Description • Product Vision & Roadmap• Define and articulate the product vision and roadmap for OMS and replenishment solutions, aligned with the company’s supply chain strategy.• Develop a deep understanding of current replenishment and order management processes to identify and prioritize opportunities for improvement.• Work closely with stakeholders to gather and refine requirements, ensuring alignment with business goals.• Define and maintain a clear product backlog, with user stories and acceptance criteria that reflect customer and business needs.• Stakeholder Engagement & Requirements Gathering Facilitate discovery workshops and capture end-to-end user scenarios, including edge cases and exceptions, to ensure comprehensive solutions.• Translate business needs into product requirements and specifications that are actionable for development teams.• Serve as the voice of the customer and business within the development process, balancing priorities and trade-offs.• Product Delivery & Agile Leadership Lead cross-functional agile teams through product discovery, development, and delivery, ensuring incremental value with each release.• Participate in sprint planning, backlog refinement, and agile ceremonies to drive successful product outcomes.• Collaborate with QA and development teams to validate solutions against requirements and ensure high-quality releases.• System Implementation & Integration Oversee the deployment and optimization of OMS solutions to enhance inventory allocation, order fulfilment, and replenishment workflows.• Partner with technical teams to integrate OMS with ERP systems and inventory management tools.• Ensure seamless end-to-end process flows, using documentation tools (e.g., Confluence, draw.io) to communicate complex concepts clearly.• Testing, Quality Assurance & Change Management Develop testing strategies and acceptance criteria to validate product functionality, especially around replenishment accuracy and order processing.• Support pilot launches, gather user feedback, and iterate on solutions to drive continuous improvement.• Partner with business stakeholders to design and implement change management strategies for smooth adoption across business units.• 4–10 years of experience in product management or as a senior business analyst transitioning into a product role, with strong exposure to order management and replenishment systems.• Proven experience in OMS implementations and retail or distribution-based replenishment operations.• Familiarity with agile methodologies and tools such as JIRA and Confluence.• Strong understanding of supply chain operations, inventory allocation, and order lifecycle management.• Excellent communication skills and the ability to influence and lead cross-functional teams.Experience Required: 8 yearsRequirementsJob Description • Product Vision & Roadmap • Define and articulate the product vision and roadmap for OMS and replenishment solutions, aligned with the company’s supply chain strategy. • Develop a deep understanding of current replenishment and order management processes to identify and prioritize opportunities for improvement. • Work closely with stakeholders to gather and refine requirements, ensuring alignment with business goals. • Define and maintain a clear product backlog, with user stories and acceptance criteria that reflect customer and business needs. • Stakeholder Engagement & Requirements Gathering Facilitate discovery workshops and capture end-to-end user scenarios, including edge cases and exceptions, to ensure comprehensive solutions. • Translate business needs into product requirements and specifications that are actionable for development teams. • Serve as the voice of the customer and business within the development process, balancing priorities and trade-offs. • Product Delivery & Agile Leadership Lead cross-functional agile teams through product discovery, development, and delivery, ensuring incremental value with each release. • Participate in sprint planning, backlog refinement, and agile ceremonies to drive successful product outcomes. • Collaborate with QA and development teams to validate solutions against requirements and ensure high-quality releases. • System Implementation & Integration Oversee the deployment and optimization of OMS solutions to enhance inventory allocation, order fulfilment, and replenishment workflows. • Partner with technical teams to integrate OMS with ERP systems and inventory management tools. • Ensure seamless end-to-end process flows, using documentation tools (e.g., Confluence, draw.io) to communicate complex concepts clearly. • Testing, Quality Assurance & Change Management Develop testing strategies and acceptance criteria to validate product functionality, especially around replenishment accuracy and order processing. • Support pilot launches, gather user feedback, and iterate on solutions to drive continuous improvement. • Partner with business stakeholders to design and implement change management strategies for smooth adoption across business units. • 4–10 years of experience in product management or as a senior business analyst transitioning into a product role, with strong exposure to order management and replenishment systems. • Proven experience in OMS implementations and retail or distribution-based replenishment operations. • Familiarity with agile methodologies and tools such as JIRA and Confluence. • Strong understanding of supply chain operations, inventory allocation, and order lifecycle management. • Excellent communication skills and the ability to influence and lead cross-functional teams. Experience Required: 8 years



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