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Order Management Coordinator

3 weeks ago

Mississauga, Canada Lakeside Process Controls Ltd. Full time

**What you will be doing in the role of Order Management Coordinator**:
Your responsibilities may include, but are not limited to:

- Managing customer relationships by accommodating preferences and maintaining professional level of communication
- Complete order management, including data entry, procurement, expediting, updating information in business system and status reports, obtaining and storing correspondence and documentation
- Managing team's product returns from the point of customer request through to completion
- Assisting and collaborating with sales team, other Lakeside teams, vendors, etc. to ensure that customer needs are fulfilled
- Various other sales and support functions within the team

**Knowledge and skills required for the role**:

- University Degree or College Diploma
- One to Three (1-3) years’ of customer service and or/purchasing experience
- Previous order entry experience
- Strong interest in providing exceptional customer service
- Highly organized with strong multi-tasking and time management abilities
- Ability to work effectively both independently and in a team environment
- High level of accuracy and detail with error-free orders
- Ability to understand current tools in detail and use them in an efficient manner
- Entrepreneurial work ethic

**What we give YOU**
- Flexible working schedules, including **hybrid remote work** programs
- A **competitive compensation **package, with RRSP-matching
- Comprehensive **benefits coverage** (medical, dental, vision, EAP & on-demand virtual health care)
- A culture that promotes healthy **work-life balance** with above-market **paid time off**:

- Challenging work and **direct exposure to key industries** in the Canadian market
- A structured **training and development** program and opportunities for continuous learning
- Opportunity to participate in an award-winning **wellness program**

**About Us**:
Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.

Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- This is a hybrid-remote work opportunity. Please confirm whether you will be able to reliably commute to Mississauga two (2) days per week.

**Experience**:

- order management (including order entry & order fulfillment): 1 year (required)

Work Location: Hybrid remote in Mississauga, ON L5N 0E9