Technical Services Representative

6 days ago

Edmonton, Canada Shermco Full time

Position: Technical Services Representative Location: Edmonton, Alberta Job Id: 3629 # of Openings: 1 About Shermco Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical. All done with an emphasis on safety and client service. That’s why we say… if it’s in the electrical power system, Shermco does it. Backed by Gryphon Investors, a leading private equity firm focused on profitably growing and competitively enhancing middle-market companies in partnership with experienced management, Shermco is poised for the next decade and beyond. Shermco Canada is seeking a Field Service Specialist Job Responsibilities: Provide skilled technical assistance, quality service and advice on technical projects to Shermco clients while maintaining an absolute commitment to safety Provide clients with recommendations for possible repairs or upgrades required through assessing technical issues on site Assist other technical staff with technical problems, project management issues and meeting safety requirements Be responsible for managing multiple small jobs through coordinating the effective use of technical staff, equipment and other resources, ensuring jobs are completed to client standards, and enforcing Shermco policies and procedures Provide mentorship, support and learning opportunities to junior technical staff, as well as hands-on site training on technical procedures Contribute expertise to projects involving transformer testing, industrial plant and utility relaying protection, metering schemes, switchgear testing/maintenance, power system design and/or turnkey substations Qualifications: A diploma in Electrical Engineering Technology, degree in Electrical Engineering, PSE designation, or Red Seal Journeyman Electrician Experience in an Electrical Engineering Technologist role will be considered an asset PSE or C.E.T designation will be considered an asset Cable termination experience with brands such as 3M, Raychem, Pfisterer will be considered an asset NETA certification is considered an asset Must be able to read, write, and speak English fluently Must possess a valid driver's license and clean abstract as fieldwork will be a requirement of this position Canadian passport is required as some travel is necessary Other Requirements: Excellent organization, time management and negotiation skills Strong leadership capabilities Exceptional technical, analytical and numerical skills Team player who will be committed to success of the team and organization Strong interpersonal and communication skills Commitment to customer satisfaction

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