WEDDING SALES MANAGER

Vintage Hotels and Lais Hotel Properties Ltd offer a collection of luxury hotels and exclusive winery partners in Niagara-on-the-Lake & Jordan, specializing in unforgettable weddings and events. From elegant ballrooms and Monet inspired gardens to picturesque vineyards, our venues are known for exceptional service, refined cuisine, and timeless charm. Our goal is to create extraordinary celebrations with a focus on personalized experiences and lasting memories for every couple.The role of the Wedding Sales Manager is key to driving our continued success in the wedding and events market by converting meaningful client connections into booked celebrations and exceptional experiences across our portfolio.Please note, the successful candidate must be available to work weekends.What you'll be doing:Present and promote a portfolio of luxury Hotel properties and exclusive winery partnerships located in Niagara-on-the-Lake & Jordan, tailoring packages to best suit the unique vision of each CoupleActively respond to inquiries, book, contract and increase Wedding Business, ensuring personal revenue goals are achieved or exceededContribute to a marketing plan and revenue budget for approval by the Vice-President of Sales & Marketing on an annual basis to determine business objectives for the following yearCollaborate with a Wedding Sales Coordinator who will provide administrative support, allowing your focus to be on the sales cyclePlan for and attend industry events such as wedding shows and industry networking events to generate new business and increase brand visibilityFacilitate the smooth transition of a booked event to our event planning department for execution and work collaboratively with the Event Operations teams at each locationStay current on industry trends and competitor offerings in order to share new ideas to elevate the guest experience and stay competitive in the luxury marketConduct thorough post-event reviews to ensure all culinary elements and venue services exceeded client expectations, and swiftly addresses any discrepancies or service enhancements requiredContinuously meet and exceed established up-selling and sales goalsMaintain a thorough knowledge of Lais Hotel Properties products and services along with all exclusive offsite wedding partners and their offeringsSuggest additional product and services meeting our Guests’ specific preferencesAssessing Guests’ individual needs to meet standards for additional products and servicesActively seeking ways to meet Guests’ product or service needsSteady weekend work is required in order to accommodate Client venue toursTravel within the town of Niagara-on-the-Lake to our various venue partnersAll other duties as assignedComplete weekly and monthly marketing and business reports with respect to inquiries, booked revenues and sales effortsPrepare monthly forecasts to indicate wedding event revenues and compares actual to projected budget figuresPlan and lead venue tours that reflect our elevated service standards and that will translate to converted event bookingsPrioritize timely and personalized follow-ups with prospective Couples to maintain interest, build trust, and progress the inquiry through the booking process to contract signatureDiligently track event inquiries through the sales cycle, identifying reasons for any lost businessContinuously refine sales strategies and enhance the client journey across all venuesWhat you'll bring to the team:Minimum 3 years of sales-related experience - preferably in luxury hotel, wedding, or tourism industryProven ability to negotiate in a diplomatic, tactful and professional manner.Experience in assessing the needs of Clients, objection handling, and closing salesStrong understanding of wedding event planning including catering (on-site/off-site)Reliable transportation to meet clients at property and partner venue visitsStrong knowledge of the Niagara RegionProficient in currency conversion specifically with Canadian to U.S. currencies an asset.What's in it for you:Benefits after 3 monthsRRSP MatchingAggressive incentive plansTuition reimbursementFree MealsDiscounts on Hotel stays, Restaurant Visits, Spa Services & TreatmentsA Tenured team to support your learning and developmentCompany social eventsQuestions, quoting the job title and location, may be directed to hr@vintage-Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs. We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.