Manager, Student-Athlete Success

About Toronto Metropolitan At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current outlines each as core values and we work to embed them in all that we do.TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our .The team Sport and recreation have the power to change people's lives and build communities of engaged citizens. The Department of Athletics and Recreation’s mission is to champion the development of the whole student through sporting excellence and active wellbeing. Through this, we empower our varsity athletes to achieve their full potential both athletically and academically. With our recreation programs we focus on active wellbeing as a learning strategy, providing opportunities for students to thrive socially, personally and at their studies. Our programs, along with our commitment to the communities we serve, foster a spirit of belonging and pride, and contribute to a civil and sustainable society. Be it in the sports arena, on the field, or in our athletic and fitness centers, we engage students, faculty and alumni beyond the classroom.In the last five years, TMU’s teams have achieved historic firsts for rankings and championships. Meanwhile, they have reached new heights for academic achievement, such as overall athlete GPA, while breaking records with volunteer service hours. As a result, Bold alumni are people who make a difference wherever they go.The TMU Bold operate 8 varsity teams on which 180 student-athletes compete nationally in U SPORTS, and an additional 22 departmentally supported teams which compete regionally and nationally in intercollegiate competition.TMU Recreation is committed to supporting student health and wellness. There are over 400,000 visits each year to the RAC (Recreation & Athletic Centre) and the MAC (Mattamy Athletic Centre) where weight and cardio rooms, recreational studios, gymnasiums, pool, track, squash courts, arena, saunas and more can be accessed Through a dedicated fee that is part of tuition, students gain access to both facilities and all weekly fitness classes and intramurals. Over 34 competitive and recreational clubs are registered, and over 4,500 students participated in intramural programs in 2019. The Opportunity Join TMU Athletics as Manager, Student-Athlete Success leading the design, development, implementation and evaluation of TMU Bold student-athlete support services that facilitate holistic student development. In this role, you will be responsible for both internal and external stakeholder relationships and represent the interests of the department of Athletics and its student-athletes with respect to enhancing available support and resources as well as the development of external engagement opportunities. As a member of the Athletics leadership team, plays a key role in reinforcing the values of equity, diversity and inclusion as well as fostering a safe sport environment. The Manager will also play a key role in the development of annual strategic goals and associated collection and presentation of assessment data towards key performance indicators.Key responsibilities: Oversees the development and implementation of student-athlete services and community engagement initiatives to support a holistic academic and athletic developmental experience. Connects, integrates and facilitates strong relationships with stakeholders to enable the development and offering of programs and activities that meet the needs of student-athletes in all faculties, students from under-represented populations, international students and students who are looking for additional support to balance academic and athletic commitments.Serves as a member of the Athletics leadership team. Contributes to the development and fulfillment of annual department strategic goals, the creation of work plans that translate these goals into clear, actionable priorities for staff, and consultation on related department-wide issues and initiatives.Provides leadership and strategic oversight in the development of external engagement opportunities for student-athletes. Ensures alignment with department objectives, adherence to University guidelines and fulsome consultation with internal stakeholders, while upholding the best interests and well-being of student-athletes.Manages and supervises staff, assigns and prioritizes tasks, establishes goals, sets expectations and evaluates performance. Hires, trains, develops and performance manages assigned staff. Monitors performance and provides feedback to staff on performance. Disciplines, carries out corrective action and makes recommendations on termination, as appropriate. QualificationsTo help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:Completion of a post-secondary university degree in an academic discipline that is transferable to the role (e.g. counselling, education, etc.)A minimum of 5 years of administrative experience in a university setting with exposure to learning support and advising, financial support, registrarial services and other areas of campus life.Experience and a comprehensive understanding of intercollegiate sport including policies guiding participation and the provision of awards and financial support.Experience supervising staff in a unionized environment.Strong communication skills highlighted by a demonstrated comfort in building interpersonal relationships as well as presenting to small or large groups.Knowledge of the concerns and lifestyles of university students with a strong understanding of the principles of student development, retention and success.Strong understanding of the unique experiences of university student-athletes.Equivalent experience or a combination of equivalent experience and education may be accepted in place of education. Leadership Competencies Leaders at TMU are required to demonstrate the following Leadership Competencies:Acts with Integrity: Demonstrates behaviors aligned with high ethical standards and personal integrity and acts in accordance with TMU values.Builds Relationships of Trust & Collaboration: Actively builds a culture of trust and fosters meaningful relationships.Leads Inclusively: Creates an inclusive environment where everyone is respected, recognized, empowered to achieve their potential, and valued for their differences.Demonstrates Organizational Acumen: Understands and respectfully navigates complex internal and external environments using sound judgment, diplomacy, and tact.Drives Vision & Results: Creates and implements a vision grounded in sound decision-making to achieve desired outcomes.