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Program Manager
4 hours ago
Join us to build a more rewarding financial future for all Canadians At Neo, we're on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn't for everyone. It's complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. #1 Fastest Growing Company in Canada for 2024 by Globe & Mail Deloitte's Fast 50 in Canada Winner for 2023 and 2024's Top Startup in Canada for 2022 and 2023Top-ranked mobile apps and credit cardsTeam of 700+ people1M+ customers 10K+ retail partnersThe RoleWe are seeking a results-driven and analytically minded Strategic Program Managers to lead high-impact initiatives spanning loyalty programs, operations and partner enablement. These roles blend strategic planning with commercial execution, while enabling growth through thoughtful engagement with customers & internal operationsWhat you'll be doing:Act as the primary day-to-day contact for Neo Financial executives against an impact area, owning monitoring, timing, and delivery against target outcomesTranslate business needs into structured problem-solving approaches and lead the team in delivering resultsOversee data gathering, quantitative analysis, and synthesis of insights into a well defined roadmap to drive customer growthEnsure quality control and rigor across work streams and deliverables, providing operational support and establishing best practices where neededOwn and manage the day-to-day execution of the program, ensuring timelines, deliverables, and stakeholder expectations are metIdentify and manage risks, course-correcting as needed to keep initiatives on trackJump in to support and unblock initiative owners by any means necessaryBring industry insights, best practices, and innovative thinking to Neo's business challengesWho we are looking for:You have 5+ years of experience in a Program or Portfolio management role within a fast paced environmentProven experience in creatively positioning products in a highly competitive and regulated environment on the national and/or global stageStrong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumenExperience advising senior leadership teamsExperience working with Product, Engineering and Technical teams an assetAbility to drive urgency while maintaining high quality of workWorking at Neo:The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we're on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You'll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we're looking for change-makers who thrive on challengepeople who would rather blaze a trail through uncertainty than follow a well-paved path.All team members have a stake in Neo's success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do when Neo grows, we all grow. If you've heard that Neo employees work hard, it's true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company's success. Apply with us:We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application. PI679d0a34b0b9-30511-38800418
