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Salesforce Technical Lead

6 hours ago


Toronto, Canada Astra North Infoteck Inc. Full time

Job DescriptionSalesforce Technical Lead (Financial Services Cloud)Toronto—Hybrid (4 Days WFO)8-10 yrs expWe are seeking a Salesforce Tech Lead with deep expertise in Financial Services Cloud (FSC) to drive solution architecture and delivery for enterprise‑grade banking, insurance, and wealth management programs.You will own the end‑to‑end technical architecture, hands‑on implementation, integration design, governance, and ensure scalable, secure, and high‑quality Salesforce solutions across use cases such as:KYC & OnboardingRelationship ManagementLendingClaimsAdvisors & HouseholdsOmni‑channel Customer ServiceYou will coach a cross‑functional squad (admins, developers, QA, analysts, data, and integration teams) and act as the primary technical SME for client stakeholders.Key Responsibilities1. Architecture & Solution DesignLead FSC target architecture including:Data model design (Person Accounts vs. Individual model)Households, Financial Accounts, Relationships, ReferralsSecurity model (Role Hierarchy, Sharing Rules, Territories)Shield Platform EncryptionDesign event‑driven and API‑first architectures.Define end‑to‑end integration architecture using:MuleSoft (API‑Led), batch, near real‑timePlatform Events & Change Data Capture (CDC)Integration with core banking, LOS, underwriting, custodians, data warehouses, identity systems (SSO / SAML / OAuth / JWT)Govern data strategy including:Data CloudETL/ELTDeduplication & matchingData qualityConsent managementArchival & retentionOwn all non‑functional requirements (NFRs):Performance, scalability, resiliencyObservability (Splunk, New Relic)Multi‑org / multi‑geo strategyCompliance (OSFI, PIPEDA, SOC2)2. Delivery & Technical LeadershipTranslate business capabilities (Onboarding, KYC, Lending, Wealth, Claims, Contact Center) into:Solution blueprintsUser storiesAcceptance criteriaDefinition of Ready / DoneLead development through:Hands‑on configurationApex, Flows, LWC, SOQLAsync patternsExternal Services & Named CredentialsEstablish DevOps foundations including:Git branching strategiesCI/CD (Azure DevOps, GitHub Actions, Bitbucket Pipelines)Salesforce DX, Scratch Orgs, PackagingEnforce engineering quality:Unit test coverageMutation testingStatic code analysis (PMD, CodeScan)Performance testingRegression automation (Tosca, Selenium, Cypress)Manage environment and release strategy:Sandbox planningSeed/test data managementFeature togglesChange controlCoach and mentor developers, conduct technical assessments, and drive capability uplift.3. Security, Risk & ComplianceImplement and enforce Salesforce security controls:Salesforce Shield (Event Monitoring, Field Audit Trail, Encryption)Transaction Security PoliciesMFA, Session Security, IP RestrictionsEnsure regulatory compliance including:OSFIPIPEDARecords retentionConsent and marketing preferencesCanadian data residency requirementsPartner with InfoSec & Risk teams for:Threat modelingPenetration test remediation4. Stakeholder ManagementAct as the technical SME in:Client workshopsArchitecture/design reviewsSteering committeesCreate and maintain:Decision logs & Architectural Decision Records (ADRs)C4/UML architecture diagramsEnd‑to‑end traceability from requirements to deploymentDrive value realization and alignment with business outcomes.RequirementsExperience (Years): 8-10