Bilingual Funding and Support Analyst Level 2

7 days ago

North York, Canada Tangerine Full time

Is this role right for you? In this role, you will: Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standard Develop and maintain positive working relationships with Internal and External Clients Sound, effective and prompt review of verification of Income documentation Maintaining a high level of accuracy and consistency in document verification and disbursement release Meeting defined service standards and turnaround times Liaising with different areas of the department and developing relationships to ensure that job is done and to ensure the smooth completion of all closings Liaising with external partners to confirm satisfactory delivery of documentation Prioritization of allocated workflow Regular review and processing of Registration Documentation. Good knowledge of Funding, and conditions set for the Solicitors. Being able to process deals like i.e. Purchases, ETO’s, Add Helocs, Mortgage Increases, Refinances and Switches. Review and validate of all legal documentation / Interim report received from Solicitors Review and satisfied the Identification Verification Form in accordance with Tangerine requirements Review and satisfied all additional Funding conditions prior to releasing Mortgage funds to Solicitor Providing Funding projections and daily balancing reports Processing and releasing of wires Suggestions on process flow improvement Thorough knowledge of Tangerine’s mortgage guidelines, processes and procedures including: CMHC, Genworth and familiarity with Tangerine’s Charge Terms as they pertain to Mortgage Servicing Customer Service levels are met relating to e-mails, phone messages and fax enquiries, this is done by ensuring all e-mails, phone messages and fax enquiries are responded to within 2hrs Reporting & tracking, analyze data related to the team, team members and the unit as a whole Keep abreast of all Lending Credit Policies, Guidelines and Procedures Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have: Completion of a post-secondary degree or experiences in financial industry or equivalent professional experience  Completion or enrollment in mortgage courses Mortgage and Credit experience an asset Bilingual (French / English) is required Computer literate, knowledge of Microsoft Office Professional proficiency in all aspects of the business Ability to build relationships at all levels Ability to adapt to changing needs and priorities What's in it for you? You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders. You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*. You belong here, we are equal and un-complicated.  You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors. *Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

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