Service Delivery Manager

6 days ago


Toronto, Canada Artech LLC Full time

Title: Service Delivery Manager Location: Toronto, Ontario  Duration: 6 Months  We are seeking a highly experienced professional with a strong background in service delivery management. The ideal candidate will have a proven track record in program management, customer relationship building, and delivering innovative solutions across various service lines. Required Skills & Qualifications Minimum 15 years of experience in the industry At least 5 years as an IT delivery manager Strong program management and delivery experience across development, production support, and QA, both on-prem and cloud Strong customer relationship skills and a growth mindset Strong experience in Agile and Waterfall SDLC Good understanding of AI solutions and productivity acceleration solutions Preferred Skills & Qualifications Experience in ideating and designing bespoke solutions by collaborating with technology and domain teams Experience in preparing and presenting proactive proposals and service delivery dashboards to executive leaders Strong stakeholder management, communication, decision making, and team management skills Day-to-Day Responsibilities Lead and manage service delivery across multiple service lines Develop and maintain strong relationships with customers and stakeholders Collaborate with cross-functional teams to design and deliver innovative solutions Company Benefits & Culture Inclusive and diverse work environment Opportunities for professional growth and development Supportive team culture that values collaboration and innovation For immediate consideration please click APPLY to begin the screening process with Alex.


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