Analyst, Client Support, TH, Supply Chain
4 days ago
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.Continental shift 7 am to 7 pmJob Overview:Reporting to the Customer Service Supervisor, this position is accountable for reviewing restaurant and other customer orders and responding to inquiries in a professional and timely manner. The emphasis is on accuracy, efficiency, customer service and timely communication with all business partners, including restaurant owners and managers, and all Distribution Centre staff.Qualifications:Excellent written, verbal, and telephone communications skills.Bilingualism in English and French is an assetExcellent customer service skills.Strong organizational and interpersonal team skills.Intermediate computer skills (Word, Excel, Outlook) –SAP experience is an assetKey Responsibilities:Works efficiently in a team-oriented environment ensuring daily mandates and expectations are reached.Receives and processes customer orders via Fresh Desk, or by phone.Assists customers with restaurant orders and helps resolve any issues.Identifies and corrects order errors.Ensures that orders are downloaded into WMS (warehouse inventory management system).Supports restaurants with requests such as late order submission, item inquiry, invoice queries, processing of rush/add-on orders, as well as ad hoc requests.Creates and processes restaurant return authorizations for products being returned to the Distribution Center for credit.Supports with drop shipments and promotion offerings.Process credits from electronic vouchers.Involved in code changesProcess 3PL ordersProcess international orders.Process marketing, department and employee orders.Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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Supply Chain Analyst
2 weeks ago
Guelph, Canada Johnson & Johnson Full timeJohnson & Johnson Consumer Health is recruiting for a Supply Chain Analyst, located in Guelph, ON. The Johnson & Johnson Guelph site is a member of the Johnson & Johnson Family of Companies, the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and...
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Analyst, Client Support, TH, Supply Chain
13 seconds ago
Guelph, Canada Restaurant Brands International Full timeJob Overview Reporting to the Customer Service Supervisor, this position is accountable for reviewing restaurant and other customer orders and responding to inquiries in a professional and timely manner. The emphasis is on accuracy, efficiency, customer service and timely communication with all business partners, including restaurant owners and managers, and...
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Analyst, Client Support, TH, Supply Chain
3 hours ago
Guelph, Canada Restaurant Brands International Full timeJob OverviewReporting to the Customer Service Supervisor, this position is accountable for reviewing restaurant and other customer orders and responding to inquiries in a professional and timely manner. The emphasis is on accuracy, efficiency, customer service and timely communication with all business partners, including restaurant owners and managers, and...
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Supply Chain Analyst
2 weeks ago
Guelph, Canada Johnson & Johnson Full timeDescription Kenvue is currently recruiting for: **Supply Planning Analyst** Full Time role reporting into Manager, Supply Planning and is based at the Guelph facility (on-site). **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands -...
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Analyst, Client Support, TH, Supply Chain
4 days ago
Corp - Guelph Regional, Canada Restaurant Brands International Full timeReady to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120...
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Supply Chain Manager
2 weeks ago
Guelph, Canada Semex Full time**Supply Chain Manager** **Guelph, ON** **Full-time, permanent** Semex is a dynamic global organization that is committed to developing and delivering innovative genetic solutions. We believe that people truly are the cornerstone of our success, and that our employees are our most important asset. **What you'll do**: - Responsible for supply chain...
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Supply Chain Planner
1 week ago
Guelph, Canada Ceva Animal Health Full timeCeva is seeking a Supply Chain Planner who will ensure global product availability for our Immucox vaccine line! Ceva Animal Health Canada established itself in Canada with the acquisitions of CentaurVA Animal Health and Vetech Laboratories in October 2011. Our Canadian presence expanded during 2019 when we acquired IDT Biologika subsidiary Gallant Custom...
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Senior MRO Purchasing Lead: Cost-Cuts
5 hours ago
Guelph, Canada Acara Solutions Full timeA prominent solutions provider in Ontario is looking for an MRO Supervisor responsible for ensuring the supply of maintenance and operations materials. This role involves sourcing suppliers, negotiating contracts, and managing vendor relationships. Candidates should have a minimum of 5 years in supply chain management, with a focus on MRO. The position...
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Analyst, Voice of Customer, Equipment Support
2 weeks ago
Guelph, Canada Tim Hortons Full time**Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.** Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120...
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Customer Collaboration Lead
5 days ago
guelph, Canada Arrow Workforce Solutions Full timeTitle: Customer Collaboration LeadLocation: Guelph, ONDuration: 14 Months Pay: CA$28.91 per hourJob description:About the RoleWe are seeking a CPFR Analyst / Customer Collaboration Lead to support customer collaboration and supply chain planning activities within a fast-paced consumer goods environment. This role is responsible for managing customer order...
