Customer Collaboration Lead
3 days ago
Title: Customer Collaboration LeadLocation: Guelph, ONDuration: 14 Months Pay: CA$28.91 per hourJob description:About the RoleWe are seeking a CPFR Analyst / Customer Collaboration Lead to support customer collaboration and supply chain planning activities within a fast-paced consumer goods environment. This role is responsible for managing customer order planning, forecast accuracy, inventory optimization, and service level performance while working closely with cross-functional internal teams and external customer stakeholders.This is an excellent opportunity for a supply chain professional looking to gain hands-on exposure to end-to-end planning, customer-facing operations, and collaborative supply chain execution.Key ResponsibilitiesManage customer order planning, replenishment, and forecast accuracy to support strong service levels and in-stock performanceAnalyze POS, inventory, and order data to improve forecast accuracy and case fill ratesAct as the primary point of contact for assigned customer accounts and lead weekly planning discussionsCollaborate with Sales, Demand Planning, Supply Chain, and Logistics teams to proactively resolve supply and delivery risksSupport inventory optimization initiatives, including product launches, transitions, and discontinuationsEnsure adherence to order minimums, logistics requirements, and service KPIsTrack and report KPIs such as forecast accuracy, fill rate, service levels, and customer satisfactionContribute to continuous improvement initiatives across supply chain and customer collaboration processesRequired QualificationsBachelor’s degree in Supply Chain, Logistics, Business, or a related field1–3 years of experience in supply chain, order management, customer service, or customer-facing operationsStrong analytical skills with proficiency in Microsoft ExcelStrong communication, organization, and problem-solving skillsAbility to manage multiple stakeholders and make time-sensitive decisionsAbility to work onsite at least 3 days per week (mandatory)Preferred Qualifications3–5 years of experience in supply chain or customer collaboration rolesExperience with SAP or similar ERP systemsExposure to reporting tools such as Tableau, Power BI, or BWExperience in consumer goods, food, or regulated manufacturing environmentsBilingual skills (asset, not required)
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Customer Collaboration Lead
2 days ago
Guelph, Canada Arrow Workforce Solutions Full timeTitle: Customer Collaboration LeadLocation: Guelph, ONDuration: 14 Months Pay: CA$28.91 per hourJob description:About the RoleWe are seeking a CPFR Analyst / Customer Collaboration Lead to support customer collaboration and supply chain planning activities within a fast-paced consumer goods environment. This role is responsible for managing customer order...
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Customer Service Lead
5 days ago
Guelph, Canada Sharpe Farm Supplies Full time**Position Overview**: **Key Responsibilities**: **1. Staff Supervision** - Actively participate in daily customer service tasks. - Supervise, coach, and support customer service representatives. - Assist with training, onboarding, and performance evaluations. - Ensure team efficiency, accuracy, and high output. - Promote a positive and collaborative work...
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Bilingual Customer Support Analyst Team Lead
2 weeks ago
Guelph, Canada Camis Full timeAre you ready to take the lead and make a meaningful impact in our dynamic Guelph Call Centre? We're actively seeking a Bilingual Customer Support Analyst Lead to join our team, and here's your chance to shine! As the Bilingual CSA Lead, you'll play a pivotal role in guiding our team of Customer Support Analysts and assisting our Assistant Call Centre...
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Senior Accountant — Growth, Impact
7 days ago
Guelph, Canada RLB Full timeAn innovative accounting firm in Ontario is looking to transform the way people perceive their workplace. With a strong emphasis on community and collaboration, this firm is dedicated to creating an inclusive environment where every individual is valued. As a leading regional accounting firm, they pride themselves on their commitment to excellence and...
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Customer Service Team Lead
2 weeks ago
Guelph, Canada Lynden International Logistics Co. Full time**POSITION LOCATION/DEPARTMENT**: Customer Service **WORKING SCHEDULE**:In Office, Monday to Friday, 8:00am - 4:30pm, **REPORTS TO**: Customer Service Manager ***: The Customer Service Team Lead reporting into the Customer Service Manager, exercises discretion and independent judgment to successfully oversee the operations of the customer service department....
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Team Lead, Luxury Retail
3 weeks ago
Guelph, Canada Roots Corp. Full timeA leading retail brand in Ontario seeks a Team Lead to motivate sales associates and assist in store operations. The ideal candidate has over a year of retail experience, excels in customer service, and is proven in POS management. Responsibilities include coaching associates, overseeing tasks for efficiency, and ensuring adherence to company policies. This...
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Team Lead, Luxury Retail
7 days ago
Guelph, Canada Roots Corp. Full timeA leading retail brand in Ontario seeks a Team Lead to motivate sales associates and assist in store operations. The ideal candidate has over a year of retail experience, excels in customer service, and is proven in POS management. Responsibilities include coaching associates, overseeing tasks for efficiency, and ensuring adherence to company policies. This...
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Team Lead, Luxury Retail
7 days ago
Guelph, Canada Roots Corp. Full timeA leading retail brand in Ontario seeks a Team Lead to motivate sales associates and assist in store operations. The ideal candidate has over a year of retail experience, excels in customer service, and is proven in POS management. Responsibilities include coaching associates, overseeing tasks for efficiency, and ensuring adherence to company policies. This...
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Customer Success Manager
3 days ago
Guelph, Canada Schema App Full timeSchema App is a fast-paced, profitable SaaS company headquartered in Guelph, Ontario, and proud of our Canada-wide team. We are a smart, collaborative team on a mission to be a global leader in Enterprise Marketing Tech Innovation with a focus on content knowledge graphs. Schema App is proud to call SAP, Wells Fargo, and Henry Ford Health our customers. We...
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Team Lead
3 weeks ago
Guelph, Canada Roots Full timeJoin to apply for the Team Lead role at Roots . Be among the first 25 applicants to apply. WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. WHAT WE’RE LOOKING FOR?...
