Service Advisor

At Steele Auto Group, work is more than a job. It’s a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you: your passion, your purpose, your potential.Become Mercedes-Benz St. John’s next Service Advisor, where Exceptional Service meets Exceptional Vehicles 📍 Kenmount Road, St. John's Nl A1b 4j8 At Mercedes-Benz St. John’s we believe every customer interaction should reflect the craftsmanship, innovation, and prestige of Mercedes-Benz. We are seeking a Service Advisor who embodies this commitment to excellence and delivers a world-class experience at every touchpoint. As a Service Advisor, you will be the trusted link between our clients and our service team. You will guide customers through their service journey with clarity, professionalism, and genuine care, ensuring that each visit is as seamless and refined as the vehicles we represent. This isn’t just a service role - it’s an opportunity to own the customer experience from start to finish. If you’re passionate about building relationships, clear communication, and delivering a top-tier service experience, we invite you to join our team Here's what you can count on from Steele Auto Group: At Steele Auto Group, you’re not just joining a company - you’re joining a community. We’re all about: Work Boot Reimbursement – Receive a reimbursement immediately - no waiting required Retirement Savings Plan – Because your future matters. Flexible Health & Dental Plans – Six cost-shared options designed to fit your lifestyle. Comprehensive coverage for you and your family at a cost that makes sense Mental Health & Wellness Support – 24/7 confidential support for you and your family through our Employee Family Assistance Plan (EFAP). Employee Discounts – On vehicle purchases, parts, and service at any of our locations.  A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on. Growth Opportunities – We promote from within and support your professional journey. What your day looks like: Welcoming clients with professionalism and listening closely to understand their vehicle concerns. Accurately confirming service coverage or warranties and clearly communicating next steps. Preparing precise estimates for labour, parts and materials. Creating detailed repair orders that reflect both client input and technician diagnostics. Keeping clients informed with transparent updates, realistic timelines and thoughtful follow-up. Maintaining accurate service records and staying aligned with our service standards. Proactively identifying ways to enhance the client experience through every interaction. What you bring to the team: 1+ year experience in a dealership is great, if not, don’t worry just bring your positive attitude A hands-on, problem-solving attitude, you’re ready to jump in, tackle challenges, and keep things moving Excellent communication and interpersonal skills A professional, composed and collaborative mindset Strong organizational skills and the ability to manage multiple priorities A valid driver’s license with a clean driving abstract Why You'll Love Steele Auto Group: Steele Auto Group is more than just a workplace; it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone. Learn more about us at How to Apply? its as easy as 1, 2, 3: Click the link to apply, Sign in (top right corner) and create your profile, Upload your resume In 2 minutes the Steele Auto Group career world is right at your fingertips Step into a role where excellence is the standard. Apply today and be part of something extraordinary. We can’t wait to meet you