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Dispatcher - Moving Services

2 weeks ago

StBrunodeMontarville, Canada Randstad Canada Full time

Title: Dispatcher and Customer ServiceLocation: St-BrunoIndustry: Moving ServicesA full-service moving company with over 40 years in the industry, specializing in residential, commercial, and long-distance relocation services. Providing efficient, stress-free moves driven by excellent customer service and meticulous logistical planning. Currently seeking a highly organized and motivated Dispatch Coordinator to be the nerve center of our daily operations.The Dispatch Coordinator is responsible for the real-time coordination of moving crews, trucks, and equipment to ensure all scheduled moves are executed efficiently and punctually. If you remain interested, apply now: melissa.cumetti@randstad.ca / patrick.pepin@randstad.caAdvantagesMonday to Friday 7am to 5pm range, flexible40-hour-work weeks, no weekendsPay ranges between 50k salary to 60k salaryA flexible working environment with a boss who gives back to his employeesA supportive team that values teamwork Responsibilities- Plan, organize, and assign daily work schedules for all moving crews (drivers, movers, packers) based on job size, location, and crew capabilities.- Create and optimize efficient routes and driving directions for all vehicles, considering traffic, distance, and time constraints.- Plan and ensure all necessary resources (packing supplies, specialized equipment, etc.)- Monitor crew locations and progress throughout the day- Act as the primary point of contact for crews in the field troubleshooting logistical issues, traffic delays, or unexpected job complications.- Maintain constant, professional communication with customers regarding estimated time of arrivals (ETAs) and any service changes.QualificationsDecision-Making: Ability to make quick, logical, and effective decisions under pressure.- Posses proven experience in a logistics field (dispatch or coordination)- Exceptional organizational and multitasking skills with keen attention to detail- Excellent verbal and written communication skills in French with intermediate English, Spanish is a plus - Strong geographical knowledge - Logical, friendly, mature, reliableSummaryPassionate about Transport & Logistics? So are we 🌍We're here to help you navigate your career in this fast-moving industryReach out to your go-to logistics recruiters:📩 Melissa Cumetti – melissa.cumetti@randstad.ca📩 Patrick Pepin - patrick.pepin@randstad.caLet’s connect on LinkedIn too 🔗💬Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/Patrick Pepin - https://www.linkedin.com/in/patrick-pepin-319b451a8/Slide into our inbox or DMs — your next big career move might be one click away ✨Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.