Current jobs related to Business Analyst Collections - London - Workplace Safety and Insurance Board


  • London, Canada Workplace Safety and Insurance Board Full time

    Develop proactive approaches, statistical tools and methods to support the capture, analysis and reporting of collection data. Conduct detailed, in-depth analysis to identify emerging payment and industry issues and trends. Analyze current processes, develop approaches/solutions and recommendations focused on business collections and planning processes....

  • Business Analyst

    1 day ago


    London, Canada Arthur Grand Technologies Inc Full time

    Arthur Grand Technologies is currently seeking a highly motivated of **Business Analyst - Intermediate for**one of our clients. **Position: Business Analyst - Intermediate** **Location**:Toronto, Ontario (Hybrid)** **Hybrid - 3 days on site and 2 remote** **Duration: Long Term Contract** **Must Haves**: - Creating detailed business analysis documents,...

  • Business Analyst

    1 day ago


    London, Canada PSD Full time

    PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry leader that specializes...

  • Business Analyst

    2 weeks ago


    London, Canada PSD Full time

    **About PSD Citywide** PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry...

  • Business Analyst

    7 months ago


    London, Canada Canada Life Assurance Company Full time

    Business Analyst **Description: - Permanent Full Time- The Business Analyst role will collaborate with business partners and will be pivotal in achieving our purpose and vision of enhancing the business processes across multiple teams, resulting in substantial business impact and optimal customer service.- This role requires you to review, analyze, and...


  • London, Canada Atlantis IT group Full time

    Business Systems Analyst London, ON **Job Duties** As part of your responsibilities as a Business Systems Analyst, you will: Interact with internal business users and external organizations to understand and support the needs of London Hydro's operations and relevant processes. Analyze and document business requirements for system changes. Develop...

  • Business Analyst

    2 weeks ago


    London, Canada RedIron Technologies Inc. Full time

    Company Description We are a retail systems integrator and software provider that helps you design, implement, integrate and maintain any major retail software platform - legacy or cutting edge. Clients engage us when They want to dramatically improve their client experience without having the endure the cost and risk of replacing a core retail IT system....


  • London, Canada London Machinery Inc Full time

    About McNeilus, an Oshkosh company McNeilus Truck and Manufacturing Inc. is an industry leading manufacturer of concrete mixers and refuse truck bodies. McNeilus has long been the industry standard when it comes to transporting concrete to the job site with our rear discharge mixers, as well as the Oshkosh S-Series front discharge mixer. McNeilus also...

  • Business Analyst

    7 months ago


    London, Canada StarTech.com Full time

    We are seeking a highly motivated and detail-oriented individual to join our Operations team as an IT Business Analyst. This role is critical to our success as it involves providing functional and system expertise to implement, improve, integrate, and enhance our mission-critical, enterprise-wide information systems, including ERP. **What you will be...


  • London, Ontario, Canada Hyundai Capital Full time

    About Hyundai Capital CanadaHyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group, providing indirect vehicle financing and leasing solutions to consumers and commercial customers.Job DescriptionThe Bilingual Finance Recovery Associate plays a crucial role in maximizing payments from customers while preserving healthy...


  • London, Canada City of London Full time

    The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London...

  • Business Analyst

    7 months ago


    London, Canada P38 Inc. Full time

    **About Us** **The Opportunity** **Key Responsibilities**: - Drive awareness of requirements across business units and identify substandard systems processes through evaluation of current processes - Create and implement precise management plans for every project, with attention to transparent communication at all levels - Be the thought leader for...


  • London, Canada The Canada Life Assurance Company Full time

    Permanent Full Time We are looking for **_Business Systems Analyst_**. **What you will do** The Business Systems Analyst maintains a _“business_ _perspective”_ through all phases of the problem resolution and systems enhancement. Business Systems Analysts work closely understand business needs, opportunities and requirements. Working in a team...

  • Data Analyst

    3 weeks ago


    London, Canada Vm Groups Full time

    **Data Analyst Job Duties** Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements. **Responsibilities** - Interpret data, analyze results...


  • London, Canada Fairstone Full time

    **Internal job title: Analyst, Direct Lending Analytics**_ As an Analyst within the Direct Lending Analytics team reporting to the Senior Manager, you will be responsible for building, deploying, and monitoring streamlined analytical reports & processes, leveraging models created by members of the Analytics team. Required Competencies: - Ability to create...

  • Data Analyst

    2 weeks ago


    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 14 Please note, this is a one-year contract opportunity. **Secondments are Welcome**: Click here for more details on secondment opportunities. **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and...

  • Business Analyst

    7 months ago


    London, Canada LBMX Full time

    LBMX is growing again... We are seeking a **Business Analyst - EDI** LBMX is a dynamic and growing software solutions company with an international perspective, located in London, Ontario. As we continue our growth trajectory, we are seeking talented, compassionate, and driven individuals to join our team as a Business Analyst in our EDI department. We...


  • London, Ontario, Canada Finance Professionals Inc. Full time

    Business Analyst Job DescriptionFinance Professionals Inc. is seeking a seasoned Business Analyst to join their team in Downtown Toronto.Company OverviewWe are a leading financial institution committed to creating an inclusive environment where all team members and clients feel like they belong. Our company values diversity and welcomes applicants from a...

  • Business Analyst

    4 months ago


    London, Canada LBMX Full time

    LBMX is growing again... We are seeking a** Business Analyst.** **Position Description**: **Responsibilities**: - Facilitate meetings with customers and identify requirements and provide project updates. - Report status on all projects. - Configure and maintain customer accounts - Manage and escalate errors and issues - Validate customer data against...


  • London, Ontario, Canada Goldman Sachs Group, Inc. Full time

    About Our Company">Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We foster a diverse and inclusive environment where every individual has opportunities to grow professionally and personally.Program Overview">Our New Analyst Program is a full-time program designed for final year...

Business Analyst Collections

1 month ago


London, Canada Workplace Safety and Insurance Board Full time

Develop proactive approaches, statistical tools and methods to support the capture, analysis and reporting of collection data.

Conduct detailed, in-depth analysis to identify emerging payment and industry issues and trends. Analyze current processes, develop approaches/solutions and recommendations focused on business collections and planning processes. Implement organizational and technological changes and revised work processes.

Act individually, as a project manager, or a project team member in order to monitor and report on business operations.

Major Duties & Responsibilities

1. Use proactive approaches, statistical tools or other methods to analyze, interpret, summarize and report/present findings on data collected, ensuring analysis is sound. Provide advice, opinion and information on research in order to draw conclusions about findings

2. Monitor, condense, consolidate and summarize collections data and transform data into comprehensive monthly collection reports, trends in payments, industry trends, past experiences, and forecasts to identify problem areas and to improve productivity. This includes creating ad hoc reports for Senior Management by collecting information, analyzing it and compiling future trends analysis

3. Provide knowledge to resolve program problems and maintain the system by:

  • Investigating the issue and determining the scope of the problem;
  • Determining if there are any alternative ways of addressing the issue before submitting the issue for a change; recommending or proposing solutions for the change;
  • Conducting user acceptance testing and providing sign-off for implementing a change into production;
  • Communicate both verbally and in writing, any changes to all users and update any required documentation with that respective change.

4. Implement organizational and technological changes and revised work processes by:

  • Developing new work models, assisting management in the redesign of workflow into the area and work processes to suit the model, analyzing impacts on WSIB and control-related issues and adapting accordingly, and keeping abreast of legislative/policy/administrative changes, which may impact branch services and proactively notify management of any sensitive issues;
  • Presenting recommendations to management and staff, educating staff in new approaches, and developing reports to reflect realignment;
  • Participates in developing system enhancements for system changes to troubleshoot between branches and develop new inter-branch processes.

5. Participate in the operational planning process and other strategies for the future for improved service delivery by:

  • Assisting the Director with the investigation of new strategies;
  • Conducting focus groups and presenting to internal or external stakeholders;
  • Analyzing statistics, graphing the results, and initiating implementation or monitoring progress of others when approval is received.

6. As a project manager, develop project plans by:

  • Setting project goals, objectives, working within budget guidelines and timeframes;
  • Determining priorities, benchmarks, timing of major steps, measurable checkpoints, changing timeframes when appropriate, determining resources and working within established budget; establishing project team, working collaboratively across operational boundaries to establish relationships and access resources, assigning responsibility for project tasks; identifying obstacles and developing and assessing alternatives to resolve problems, identifying best solution and revising project plan as may be required;
  • Providing coaching, guidance, and assistance to project team members and provide input to management on staff performance during the course of projects.

7. Assist management with developing collection campaigns by determining which campaigns should run after reviewing records (e.g. clients with outstanding debts, message left with no response, information received and following-up)

8. Perform other related duties as required or assigned.

Job Requirements:

Education

  • University completion at undergraduate level with a specialty focus in business administration or computer science.

Experience

  • Three years prior experience in financial business analysis, quality assurance.

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca.

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.

To apply for this position, please submit your application by the closing date on the WSIB careers page.