Cafe Supervisor

2 weeks ago

West Vancouver, Canada Forecast Coffee Group Full time $20 - $26

Forecast Coffee in West Vancouver is Hiring We are looking for an experienced supervisor to join our team.

“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors.”

The role of Store Supervisor is an essential part of our business. As a team leader, you believe in our social purpose and company vision, and drive your team using these principles. The supervisor works closely with the store manager in guiding staff in efficient and successful daily operations of the location. Anything that cannot be resolved must be escalated to the store manager.

Our company core values should guide all decision making and communication, in the pursuit of delivering best customer experience, employee experience and anticipating what is best for the store.

Whilst providing a positive and inclusive environment for customers and staff, the supervisor is accountable for providing quality service and product in a safe and clean environment. Focus is placed on adhering to Food Safe and WorkSafe practices, consistently delivering and demonstrating to other staff excellent customer experience and maintaining product quality and stock control. You live the Forecast Group core values and strive to apply these to all duties within this role.

The Store Supervisor is tasked with working alongside and supporting the manager and team. Excellent communication between the Supervisor and the team is of high importance to ensure store success.

Ongoing training and development alongside the manager will enable the Store Supervisor to act as manager in the manager’s absence.

The Store Supervisor will report directly to the Store Manager.

Primary Duties and Accountabilities
  • Adhering to company policy as stated in the Employee Handbook at all times, whilst maintaining a safe and inclusive environment for staff and customers
  • Greeting and serving customers in a consistently friendly and confident manner
  • Adhering to Food Safe, Work Safe policy’s, and following BC Liquor laws
  • Following procedures and completing tasks as set by store manager
  • Overseeing all daily operations and running of café during shift; allocating staff to roles/positions and when to take breaks, using the café resources and labour to maximize sales potential whilst simultaneously supporting team moral and customer satisfaction
  • Preparing, and overseeing the preparation of, quality foods and beverages for customers, in a timely manner
  • Ingredient and product ordering and planning stock levels to maximize product availability and minimize shortages
  • Receiving and rotating product and minimizing product waste/product loss, through structured organization and inventory management
  • Staying up to date on, and providing knowledge and training on, all products, policies and procedures, and providing feedback/suggestions to management on issues or improvements
  • Knowledge of operation and trouble-shooting POS system, music and ordering systems, including updating and maintaining inventory
  • Cash handling according to company procedures
  • Create a positive learning environment by providing staff feedback in a clear, respectful, and timely manner
  • Assisting with schedules, adapting to schedule disruptions, and making daily adjustments, using the set labour model as a guide
  • Performing manager duties in absence of manager
Secondary Duties
  • Assisting with catering or other events outside of normal work hours
  • Other duties assigned by store manager or owner
Key Performance Indicators
  • Consistent supplier ordering, prompt receiving and storage, invoices and paperwork kept organized and up-to-date.
  • Legal documents updated and accurate. These may include temperature charts, licenses, employee documents and product date-checks
  • Maintaining a professional, supportive and positive work environment for all staff
  • Minimize in-store product waste and action taken to address this – this may include promotions and specials
  • Ensure back of house is clean, maintained and organized at all times
Characteristics
  • Ability to remain calm under pressure
  • Employing a lead-by-example approach
  • Excellent communication and problem-solving skills
  • Ability to multi-task and maintain composure under pressure
  • Work efficiently and with speed, in response to customer demand
  • Ability to accept and follow direction from management
  • Confident in delegating tasks and directing your team
  • Positive, respectful and inclusive attitude
Qualifications
  • Minimum 1-year previous customer service experience, preferably at Lead Hand level (or higher)
  • Barista training and experience
  • Knowledge, interest and understanding of coffee, roasting processes and origin
  • Food Safe Level 1
  • Serve-it-Right Certificate

All applicants must be legally able to work in Canada

Why Work With Us?

Because we are a young, passionate company making fantastic coffee We encourage a healthy work/life balance, including flexible hours, free meals on shift and discounts across all of our stores. We welcome employee input and provide a fun, inclusive and supportive work environment for all. We love what we do and want our staff to feel the same way.

For more on who we are and what we love, check us out at forecastcoffee.ca

Salary: From $18.50 per hour, compensation range displayed includes tips

Job Type: Full-time

Pay: $20.00-$26.00 per hour

  • Cafe Supervisor

    2 weeks ago

    Vancouver, Canada Di Beppe Full time

    Di Beppe, a bustling caffè and restaurant in the heart of Gastown, is looking for a Cafe Supervisor to join our team! The ideal candidate is passionate about coffee, cafe culture, and hospitality. You have: Experience in a similar role in a cafe setting Barista skills - experience in the preparation of espresso-based coffee drinks, milk texturing...

  • Cafe Supervisor

    1 month ago

    Vancouver, Canada Di Beppe Full time

    **You have**: - Experience in a similar role in a cafe setting - Barista skills - experience in the preparation of espresso-based coffee drinks, milk texturing and latte art - Strong multi-tasking skills and enjoy a dynamic environment - Experience with inventory management and ordering - Experience with Italian café culture considered an asset - A calm...

  • Cafe Supervisor

    1 month ago

    Vancouver, Canada Di Beppe Full time

    **You have**: - Experience in a similar role in a cafe setting - Barista skills - experience in the preparation of espresso-based coffee drinks, milk texturing and latte art - Strong multi-tasking skills and enjoy a dynamic environment - Experience with inventory management and ordering - Experience with Italian café culture considered an asset - A calm...

  • Cafe Supervisor

    6 months ago

    West Vancouver, Canada Forecast Coffee Group Full time

    Forecast Coffee in **West Vancouver** is Hiring! We are looking for an **experienced supervisor** to join our team. **_“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors.”_** The role of Store Supervisor is an essential part of our business. As a team leader, you...

  • Cafe Supervisor

    3 months ago

    Vancouver, Canada 49th Parallel Roasters Full time

    49th Parallel is a coffee company that calls the Pacific Northwest home. We source, roast, brew, and serve coffee we believe in and our customers love. Our cafes are a showcase for our coffee and service. Our café at 2198 West 4th Avenue, Kitsilano is looking to build on our team of enthusiastic, highly skilled, experienced and hard-working baristas /...

  • Cafe Supervisor

    6 months ago

    Vancouver, Canada 49th Parallel Roasters Full time

    49th Parallel is a coffee company that calls the Pacific Northwest home. We source, roast, brew, and serve coffee we believe in and our customers love. Our cafes are a showcase for our coffee and service. Our café at 2198 West 4th Avenue, Kitsilano is looking to build on our team of enthusiastic, highly skilled, experienced and hard-working baristas /...

  • Café Supervisor

    5 days ago

    Vancouver, Canada PAUL BAKERY - MILANO GLOBAL Full time

    **Cafe Supervisor Role**: As a Cafe Supervisor, your primary responsibility is to ensure the smooth daily operation of the cafe, while supporting staff and achieving the cafe's goals. **Key Responsibilities**: **Supervision and Support**: As a supervisor, you’ll oversee both front-of-house and back-of-house staff, ensuring they perform their roles...

  • Cafe Supervisor

    6 months ago

    Vancouver, Canada Capilano Group Full time

    **Amazing People Work Here**: Amazing people, amazing people! That’s who we are, and that’s what we do! Join the Prospect Point - Whether you’re a student looking for a part-time job, or you’re creating a career in tourism, working with us will be an experience you’ll always remember. We love what we do, spending each day inspired by our...

  • Cafe Supervisor- Barista- West Vancouver

    2 weeks ago

    West Vancouver, Canada Forecast Coffee Group Full time

    Forecast Coffee in **West Vancouver** is Hiring! We are looking for an **experienced supervisor** to join our team. **_“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors.”_** The role of Store Supervisor is an essential part of our business. As a team leader, you...

  • 49th Parallel Cafe Manager

    6 months ago

    Vancouver, Canada 49th Parallel Roasters Full time

    Do you love creating exceptional customer experiences, a great cup of coffee, and leading a team to peak performance? Are you inspired to be part of a dynamic, growing business with lots of opportunity to make an impact? 49th Parallel Coffee Roasters is Canada’s pioneer in specialty coffee and we are looking for a Cafe Manager to join our Main Street café...

  • Supervisor

    6 months ago

    Vancouver, Canada Motoretta Gelato Full time

    **Motoretta Gelato**, Kitchen Table Restaurants' latest concept, is looking for a Supervisor to lead the team! Partnered with a gelato master and the co-winner of the Grand Title of North America Champions at the Carpigiani Gelato University, Motoretta Gelato will serve up traditional gelato and granita with a modern sensibility, preserving its simplicity...

  • Food Service Manager Position Available

    3 weeks ago

    Vancouver, British Columbia, Canada Bellaggio Cafe Full time

    Job SummaryBellaggio Cafe is seeking a skilled Food Service Supervisor to oversee the daily operations of our restaurant. This individual will be responsible for supervising staff, ensuring quality control standards are met, and maintaining accurate records.Key ResponsibilitiesSupervise and coordinate activities of food preparation and portioning...

  • 49th Parallel Cafe Manager

    2 months ago

    North Vancouver, Canada 49th Parallel Coffee Roasters Full time

    49th Parallel is a coffee company that calls the Pacific Northwest home. We source, roast, brew, and serve coffee we believe in and our customers love. Our cafés are a showcase for our coffee and service. We're currently seeking experienced Managers with specialty coffee experience and a penchant for exceptional service. Our cafés showcase our incredible...

  • Cafe Roles

    6 months ago

    Vancouver, Canada Forecast Coffee Group Full time

    Interested in joining the Forecast Coffee Team in **Vancouver?** We are always on the lookout for passionate Baristas; Cooks; FoH Experts; Bakers; Supervisors; or those with other skills, but a great aptitude for learning! **_“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the...

  • Food Focus Cafe Staff

    6 months ago

    West Vancouver, Canada Forecast Coffee Group Full time

    Forecast Coffee in **West Vancouver** is Hiring! We are looking for wonderful staff to join our team as cafe staff; with a focus on food. **_“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors.”_** The role of Front of House & Barista; Food Focused is an essential...

  • Head Barista

    7 months ago

    Vancouver, Canada Perfecto Cafe (Davie Location) Full time

    Starting wage is $18/hr + Tips ($4/hr - $6/hr) Perfecto Cafe is seeking a experienced Barista Supervisor to lead our team of skilled baristas. As a Barista Supervisor, you will be responsible for overseeing the daily operations of our coffee bar and ensuring that our customers receive exceptional service and high-quality coffee...

  • Bartender/supervisor

    6 months ago

    Vancouver, Canada Monzo Burger Full time

    We're currently looking for a Bartender/Supervisor to join the team at MONZO Burger! Inspired by the 1980s Paninaro subculture in Milan, Italy, which is characterized by a fascination with American fast-food culture and European designer fashion, our concept embodies the spirit of that era - fast, fun, and bold! Just like the Paninaros, we're all about...

  • Bartender/supervisor

    3 months ago

    Vancouver, Canada Monzo Burger Full time

    We're currently looking for a Bartender/Supervisor to join the team at MONZO Burger! Inspired by the 1980s Paninaro subculture in Milan, Italy, which is characterized by a fascination with American fast-food culture and European designer fashion, our concept embodies the spirit of that era - fast, fun, and bold! Just like the Paninaros, we're all about...

  • Barista

    6 months ago

    Vancouver, Canada Bona Market & Cafe Full time

    Bona Market & Cafe is currently seeking an experienced Barista to join our team! The role will fulfill barista duties in the café area, as well as be required to support other general duties of store operation, **including **the market area. **Responsibilities**: - Provides exceptional customer service to all guests, greeting and responding to questions...

  • Barista

    6 months ago

    Vancouver, Canada Bona Market & Cafe Full time

    Bona Market & Cafe is currently seeking an experienced Barista to join our team! The role will fulfill barista duties in the café area, as well as be required to support other general duties of store operation, **including **the market area. **Responsibilities**: - Provides exceptional customer service to all guests, greeting and responding to questions...