Food Focus Cafe Staff
7 months ago
Forecast Coffee in **West Vancouver** is Hiring We are looking for wonderful staff to join our team as cafe staff; with a focus on food.
**_“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors.”_**
The role of Front of House & Barista; Food Focused is an essential part of our business.
You perform in your role with passion, and take upmost care as a representative of our brand and product, and are motivated to consistently deliver the excellent customer service expected. Whilst providing a positive and inclusive environment for customers and staff, our staff are accountable for providing quality service and product in a safe and clean environment.
Our company core values should guide all decision making and communication, in the pursuit of delivering best customer experience, employee experience and anticipating what is best for the store.
**Primary Duties**
- Adhering to company policy as stated in the Employee Handbook, at all times
- Greeting and serving customers in a friendly, confident and prompt manner
- Adhering to Food Safe, Work Safe policy’s and following BC Liquor laws
- Following procedures and completing tasks as set by the store manager
- Maintaining a consistently clean, sanitized and safe work environment throughout shifts. This extends beyond the service area and includes bussing and cleaning tables, and dishwashing
- Setting up food preparation areas and equipment, espresso machine and all serving stations in preparation for shift
- Clean up and pack down of food preparation areas and equipment, espresso machine and all serving stations at end of shift
- Preparing quality foods and beverages for customers, in a timely manner and following set recipes and procedures
- Overseeing and leading food preparation and kitchen stock levels in accordance with the Kitchen lead-hand and supervisor team.
- Ensuring all staff are promoting, practicing and compliant with FoodSafe procedures and guidelines (including food temps, food handling and receiving procedures
- Staying up-to-date on current food safe practices
- Checking product stock levels to ensure consistent availability. Communicating low stock levels to team leader to address / ordering where required
- Providing up-to-date dietary and ingredients knowledge to customers on all food and beverage products, or promptly locating information
- Providing correct information on grocery/retail products, or promptly locating information
- Work with kitchen lead-hand in food development projects, as directed by manager
- Sourcing products from suppliers, considering food costing budgets
- Addressing packaging, handling and storage of products
- Building and maintaining relationships with suppliers
- Collaborate with team and make adjustments according to feedback and suggestions
- Managing food costs:
- Maintaining product inventory through consistent rotation
- Ensuring correct ordering procedures followed
- Limiting wastage
- Promptly receiving and packing away deliveries and consistently rotating product
- Restocking retail and food displays, and facing the store, ensuring it is tidy and clean throughout your shift
- General knowledge of store POS system and credit/debit machine
- Working with your team to ensure daily tasks are completed each shift
- Immediately reporting all maintenance and operational concerns to team leader
- Handling cash responsibly
- Other duties assigned by team leader or business owner
**Other Duties & Characteristics**
- Assisting with catering or other events outside of normal work hours
- Problem solving skills
- Ability to multi-task and maintain composure under pressure
- Work efficiently and with speed, according to customer demand
- Positive, respectful and inclusive attitude
- Employing a lead-by-example approach
- Café food and product ordering
**Qualifications**
- Previous customer service
- Previous experience/interest in handling, preparing or cooking food in a professional setting
- Barista experience (preferred) and/or willingness to attend training
- Food Safe Level I (preferred but not required)
- Serving it right (required)
- All applicants must be legally allowed to work in Canada
**Why Work With Us?**
Because we are a young, passionate company making fantastic coffee We encourage a healthy work/life balance, including flexible hours, free meals on shift and discounts across all of our stores. We welcome employee input and provide a fun, inclusive and supportive work environment for all. We love what we do and want our staff to feel the same way.
For more on who we are and what we love, check us out at forecastcoffee.ca.
Compensation Range Includes tips
**Salary**: from $17.10 per hour
**Salary**: $19.00-$25.00 per hour
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