Café Supervisor

1 week ago


Vancouver, Canada PAUL BAKERY - MILANO GLOBAL Full time

**Cafe Supervisor Role**:
As a Cafe Supervisor, your primary responsibility is to ensure the smooth daily operation of the cafe, while supporting staff and achieving the cafe's goals.

**Key Responsibilities**:
**Supervision and Support**: As a supervisor, you’ll oversee both front-of-house and back-of-house staff, ensuring they perform their roles effectively. At times, you may need to step into various workstations to provide relief during peak hours or cover staff breaks, so you must be knowledgeable about all cafe roles. In addition to this, you’ll provide guidance and support to team members, identifying areas where staff may need help and using this insight to give feedback and contribute to performance reviews.

**Menu Planning and Pricing**: Assist in the development and pricing of food and beverage menus. These may change seasonally to align with in-season ingredients or adjustments in pricing strategy. You will collaborate with vendors to maintain cost-effective operations while ensuring menu items meet customer expectations and contribute to profitability.

**Monetary Duties**: You’ll handle approval of timesheets and oversee payroll, ensuring accurate hours and overtime approval. A key part of this role is to ensure that employee work hours are used efficiently.

**Staff Scheduling**: As a cafe supervisor, you will be responsible for scheduling staff to ensure proper coverage, maintaining a balance between customer demand and managing labor costs. You’ll need to be adaptable and may be required to step into different roles when there are staffing shortages or during busy periods.

**Meeting Cafe Targets**: You will work closely with your team to meet tangible cafe targets, aligned with the overall goals of the business.

**Conflict Resolution**: As a supervisor, you’ll act as a mediator when conflicts arise, whether between team members or when handling difficult customers. The ability to stay impartial and resolve issues calmly is essential to maintaining a positive and professional environment.

**Inventory Management**: You’ll oversee stock levels, making sure there’s enough inventory to meet customer demand without leading to waste. Maintaining proper storage for health and safety reasons and reducing wastage will be key focuses.

**Onboarding and Training**: The supervisor will assist in hiring new employees, conducting interviews, and providing training to ensure they are prepared to meet cafe standards. You’ll ensure compliance with company policies and brand regulations.

**General Responsibilities**:

- Coordinate daily cafe operations
- Ensure high-quality service and customer satisfaction
- Efficiently address customer complaints and feedback
- Supervise shifts and staff, organizing workflow
- Maintain cleanliness and sanitation standards
- Monitor inventory and make necessary orders for supplies
- Control operational costs and minimize waste
- Train new and existing staff on service standards and company policies
- Support the cafe’s image and suggest ways to improve it
- Promote the brand within the community

**Job Requirements**:

- Proven experience in a supervisory or cafe management role
- Strong customer service skills
- Familiarity with food and beverage operations
- Ability to handle financial tasks like payroll and scheduling
- Excellent leadership and communication skills
- Experience in inventory and cost management
- Familiarity with point-of-sale systems
- Food safety certification is a plus

Pay: $42,000.00 per year

Additional pay:

- Bonus pay

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed

**Experience**:

- Cafe/Store management: 2 years (required)

Work Location: In person

Application deadline: 2022-03-07


  • Café Barista

    6 months ago


    Vancouver, Canada Railtown CateringRailway Café Full time

    Barista (Vancouver) compensation**:$17/hr + gratuities to start** employment type**:Part-Time/Full-Time** Railtown Café is hiring! We are looking for a motivated and friendly full-time Barista to join our team. We are looking for hard-working individuals that enjoy the service industry, excel in a fast paced environment, and take pride in their work....

  • Café Barista

    7 months ago


    Vancouver, Canada Railtown CateringRailway Café Full time

    Barista (Vancouver) compensation**:$17/hr + gratuities to start** employment type**:Part-Time/Full-Time** Railtown Café is hiring! We are looking for a motivated and friendly full-time Barista to join our team. We are looking for hard-working individuals that enjoy the service industry, excel in a fast paced environment, and take pride in their work....

  • Café Supervisor

    2 months ago


    Vancouver, Canada Per se hospitality group Full time

    **Responsibilities** - Professional and Personable: is an expert in their field. - Excellent, well - spoken communicator effectively communicate with guests, managers, and other members of the team. - Oversee all aspects of café operations, managing operations, ordering supplies, maintaining cleanliness, tracking finances, and scheduling. - Must be familiar...

  • Café Supervisor

    3 months ago


    Vancouver, Canada Per se hospitality group Full time

    **Responsibilities** - Professional and Personable: is an expert in their field. - Excellent, well - spoken communicator effectively communicate with guests, managers, and other members of the team. - Oversee all aspects of café operations, managing operations, ordering supplies, maintaining cleanliness, tracking finances, and scheduling. - Must be familiar...

  • Café Supervisor

    7 months ago


    Vancouver, Canada Waves Coffee House Full time

    Overview: **Responsibilities**: - Manage day-to-day operations of the café, including staff supervision, customer service, and inventory management - Ensure compliance with food safety regulations and maintain high standards of cleanliness and organization - Train, mentor, and motivate café staff to provide top-notch service and uphold brand standards -...

  • Café Team Supervisor

    3 weeks ago


    Vancouver, British Columbia, Canada Seven leaves Tea Full time

    Nana's Green Tea Vancouver is seeking a Retail Leader to bring exceptional experiences to our guests. We're looking for someone passionate about Japanese café culture and hospitality to excel in our fast-paced environment.You will have:Experience in a similar role in a café setting, with a strong understanding of customer serviceExperience working in a...


  • Vancouver, Canada The Garden Strathcona Full time

    **Café & Retail Shop Supervisor** **The Garden Strathcona** In this fun multi-faceted role you are responsible for assisting the General Manager with the daily activities of our café and retail shop operations. This includes supervising staff; fostering a culture of personal accountability and fun, problem solving day-to-day issues, cash administration,...

  • Café Cashier

    6 months ago


    North Vancouver, Canada North Shore Winter Club Full time

    Status- Full Time- Type- Permanent- Hours- Flexible and rotate through weekdays, weekends, evenings, and statutory holidays- Pay- $17-$20 HR- Supervisor- Executive Chef**Position Summary (intro)**: Join our team as a friendly and efficient Café Cashier! You’ll provide excellent customer service, process transactions accurately, and help keep our café...


  • Vancouver, Canada Sky Café Full time

    Summary - Transport Drivers are responsible for building and transporting all galleys to the clients’ specifications for all scheduled flights. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by...


  • Vancouver, Canada Sky Café Full time

    Summary - Transport Drivers are responsible for building and transporting all galleys to the clients’ specifications for all scheduled flights. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by...


  • Vancouver, Canada The Boulevard Coffee Roasting Co. Full time

    **Company Description**: Boulevard Coffee Roasting Company has been around the block for 17 years now. It was one of the first café to open at the UBC. The intention was to create a community and safe space for faculty, students and other community members to enjoy a good cup of coffee. We pride ourselves on our organic bird safe coffee that we roast in...

  • Cafe Supervisor

    3 months ago


    Vancouver, Canada 49th Parallel Roasters Full time

    49th Parallel is a coffee company that calls the Pacific Northwest home. We source, roast, brew, and serve coffee we believe in and our customers love. Our cafes are a showcase for our coffee and service. Our café at 2198 West 4th Avenue, Kitsilano is looking to build on our team of enthusiastic, highly skilled, experienced and hard-working baristas /...

  • Cafe Supervisor

    6 months ago


    Vancouver, Canada 49th Parallel Roasters Full time

    49th Parallel is a coffee company that calls the Pacific Northwest home. We source, roast, brew, and serve coffee we believe in and our customers love. Our cafes are a showcase for our coffee and service. Our café at 2198 West 4th Avenue, Kitsilano is looking to build on our team of enthusiastic, highly skilled, experienced and hard-working baristas /...

  • Airport Dispatch Agent

    6 months ago


    Vancouver, Canada Sky Café Full time

    Summary The Dispatch Coordinator is the central point of contact for base catering operations. The position develops and maintains detailed operational planning which includes administrative, implementation, and follow up tasks for Sky Café bases. Works with the team to understand and assist with tracking all work, task, and operational processes. Core...


  • Vancouver, Canada CAFÉ ROSEMARY Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Hire food service staff - Ensure food service and quality...

  • Cafe Supervisor

    7 months ago


    West Vancouver, Canada Forecast Coffee Group Full time

    Forecast Coffee in **West Vancouver** is Hiring! We are looking for an **experienced supervisor** to join our team. **_“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors.”_** The role of Store Supervisor is an essential part of our business. As a team leader, you...

  • Cafe Attendant

    7 months ago


    Vancouver, Canada Capilano Group Full time

    **Position: Café Attendant** **Reports to**:Food & Beverage Manager** **Department**: Food & Beverage Operations** **Dedicated to creating experiences our guests and team members are amazed by, Prospect Point Café is looking for a hands-on, energetic, café attendant. With a sizable retail store, “grab and go” café, and West Coast inspired...

  • Ice Cream Attendant

    6 months ago


    Vancouver, Canada Capilano Group Full time

    Dedicated to creating experiences our guests and team members are amazed by, Prospect Point Café is looking for a hands-on, energetic, café attendant. With a sizable retail store, “grab and go” café, and West Coast inspired full-service restaurant, there is never a dull day at this beautiful tourist destination. If you are passionate about quality...

  • Store Supervisor

    6 months ago


    Vancouver, Canada Bona Market & Cafe Full time

    The Store Supervisor will report directly to the Store Manager. The role will ensure efficient day-to-day operations of both the market and café areas. This role will lead, manage and train staff to achieve the highest level of customer service, adhering to all Standard Operating Procedures and safety protocols. **Responsibilities**: - Creates a shopping...

  • Cafe Supervisor

    3 weeks ago


    Vancouver, Canada Di Beppe Full time

    Di Beppe, a bustling caffè and restaurant in the heart of Gastown, is looking for a Cafe Supervisor to join our team! The ideal candidate is passionate about coffee, cafe culture, and hospitality. You have: Experience in a similar role in a cafe setting Barista skills - experience in the preparation of espresso-based coffee drinks, milk texturing...