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Sales and Marketing Operations Specialist

1 month ago

Vancouver, Canada ActiveState Full time

Department: Marketing

Location: Vancouver

Description

To help drive ActiveState's next stage of growth of our SaaS platform, we are seeking a detail-oriented and strategic Revenue Operations Specialist to join our team.

This position can be based out of our headquarters in beautiful Vancouver, BC, or from home anywhere in North America.

If you are fired-up about marketing, sales, and finance and implementing technology that positively impacts the lead-to-cash process, then we want to hear from you.

About the PositionReporting to the Sales Operations Manager, you will assist the marketing, sales, and finance teams in developing our Sales and Marketing Tech Stack to streamline our sales and marketing process, optimize our customer journey, and have visibility into our critical growth metrics. You will be responsible for optimizing and maintaining predefined and new tools to support the commercial operations at ActiveState, ensuring the implementation of best practices within the tools, troubleshooting issues, and recommending features we should implement so we're continuously raising the bar on how technology can help us market and sell better.

Key Responsibilities


  • Develop Salesforce, Hubspot, and other third- party Sales and Marketing tools to ensure configuration and integration are optimized to their fullest potential, while maximizing data accuracy and completeness
  • Act as the first point of contact on technical issues for the GTM and financial tech stack
  • Champion data hygiene and sales process best practices across the organization
  • Create and maintain dashboards, reports on sales performance, forecasting, and pipeline management, enabling data-driven decision-making
  • Support the sales and marketing teams with tools, analytics, and operational processes to uncover data to drive key revenue targets
  • Collaborate cross-functionally to build and streamline processes and reduce friction in the sales cycle

Skills, Knowledge and Expertise


  • 2+ years of marketing and sales operations experience in a high-growth startup environment or equivalent environment
  • Admin-level expertise with Salesforce, HubSpot, Outreach, Google Analytics, Heap, and Excel
  • Ability to effectively manage multiple priorities and deliver on time and with high quality
  • Data-driven, intellectually curious, and numerically inclined
  • Ability to translate stakeholder needs into a plan and communicate clearly and effectively across teams on deliverable dates, blockers, and progress
  • Ability to communicate priorities and plans clearly and concisely across departments and with senior management
  • Experience working in a SaaS, software, or subscription business
  • Strong organizational skills, process management, and client-facing abilities

Preferred Qualifications


  • SFDC certification
  • Hubspot certification
  • Experience with enrichment tools like Clearbit and 6Sense, visualization tools like Tableau, and financial systems like Sage Intacct and Spiff commission software

What's in it for You?

What's in it for you

  • Working for a stable and growing company that offers the positive aspects and personal growth potential of a start-up
  • Ownership of a mission-critical area of the business and exposure to multiple systems, team leads and key revenue outcomes
  • The chance to work with a smart, passionate team of people
  • Competitive salary and bonus
  • Comprehensive benefits package and health/wellness credit program

Working At ActiveState
ActiveState has a collaborative, respectful, and professional culture. We're all about working together to find the best solutions, and making sure that the experience of doing so is positive for everyone involved. There is a commitment from the CEO on down to making work at ActiveState a great experience for all.

Our Company is a team of 60+ and growing. We maintain a set of core, overlapping hours, but we're flexible with specific start and end times and are understanding about appointments and life events.

Our vision is to have an ActiveState solution on every device on every planet, so we certainly don't lack ambition But even though we're ambitious we don't expect work to become your life. We know you will do your best work in a positive environment free from death marches. For more about working at ActiveState and our Glassdoor rating go to www.activestate.com/careers.