Managing Consultant
1 week ago
We are seeking a Managing Consultant to join our team in the Waterloo region.
The Managing Consultant’s primary responsibility will be to retain and grow relationships for an assigned block of group benefits clients. They will be committed to understanding our client needs and work in collaboration with supporting teams to unlock opportunities to identify products and solutions that will enhance their benefits journey.
The Managing Consultant will:
- Set strategic consulting plan for client relationship
- Identify cross sell opportunities that add value for our clients
- Review plan performance and client files to understand the claims experience
- Prepare market specifications for clients using both internal and external quoting systems
- Analyze data and multiple carrier proposals, prepare cost comparisons, facilitate finalist presentations as required and make recommendations related to the best option for the client
- Perform ad hoc investigations of claims data in order to explain trends to client
- Work in collaboration with analyst and underwriting for client renewals, reporting and reviews, and creating commentary that is presented to clients
- Provide technical and peer review work for the analysts and other associates
- Coordinate new business implementation
- Prepare documents for client presentations and meet in person to deliver client information
- Support working relationships with Plan Sponsors, Plan Administrators and Representatives
- Reach across the organization to leverage expertise and relationships for clients concerns or upsell/cross sell opportunities
- Track ongoing work, update workflow systems regularly and as necessary
- Bachelor’s degree (or equivalent) relevant to Commerce or Business Administration
- Minimum 3 – 5 years’ experience in group benefits in a client facing role
- A Life license (LLQP - required)
- Understanding of the group benefits industry including funding arrangements
- A customer service-oriented mindset, an entrepreneurial spirit, and the ability to adapt to a quickly changing environment
- To be self-motivated and able to work independently
- Proficiency in Microsoft Office, Adobe Acrobat
- Proficiency and comfort working with multi-channel technology
- Valid driver’s license and consistent access to a vehicle
- Excellent problem solving and troubleshooting skills
- Understanding of the group benefits industry including funding arrangements
- Excellent communication skills, both written and verbal
- Ability to multi-task and prioritize to meet client and internal needs
- Excellent reasoning, judgment and decision-making abilities
- Good verbal and conflict resolution skills, and very good written and listening skills
- Able to work independently and as part of a team
- GBA or CEBS designation considered an asset
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com
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