Senior Manager or Director, Operations Improvement Consulting

2 months ago

Waterloo, Canada BDO Full time

Putting people first, every day. BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a high priority on your personal and professional growth.

Your Opportunity

Our Southwestern Ontario office is looking for a Senior Manager/Director, Operations Improvement Consulting to join the Operations Consulting team and own the following responsibilities:

  1. Deliver high quality consulting services in various areas including:
    1. Strategy formulation
    2. Business planning
    3. Economic development strategies
    4. Business architecture
    5. Process improvement
    6. Change enablement
    7. Program/project management
    8. Communication/engagement strategy development
  2. Assist with the development of recommendations and presentations for client engagements.
  3. Plan, manage and execute the work in conjunction with a variety of engagements.
  4. Communicate findings to client personnel and develop effective solutions.
  5. Provide recommendations for improvement.
  6. Work closely with senior consultants and collaborate to execute deliverables.
  7. Maintain a proactive and logical approach to information gathering, with an ability to combine complex ideas and present information clearly and effectively.
  8. Support the growth of BDO’s Strategy and Operations Practice in the GTA within its targeted industries (Energy & Natural Resources, Financial Services, Public Sector, Manufacturing & Distribution, Not-For-Profit and Real Estate) and support the development of industry sector plans.
How do we define success for your role?

You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.

You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.

You identify, recommend, and focus on effective service delivery to your clients.

You share in an inclusive and engaging work environment that develops, retains, and attracts talent.

You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.

You grow your expertise through learning and professional development.

Your experience and education
  1. Completed a post-secondary degree program (education in Industrial Engineering or Manufacturing Engineering would be considered an asset).
  2. 10 - 15 years of direct experience with Operational Improvement.
  3. Experience working with mid-market clients, specifically in the manufacturing space.
  4. Proven analytical skills and systematic problem solving.
  5. Developed oral and written communication skills with the ability to interact effectively at all levels of the organization.
  6. Prior experience in anticipating and diagnosing problems, building and documenting solutions, drafting effective communications, and managing projects.
  7. Comfortable working on site in Manufacturing operations.
  8. Deep knowledge of Operational Excellence approaches in general and focused understanding of any or all of the following: Lean Manufacturing, Six Sigma, theory of constraints, general continuous improvement practices.
  9. Demonstrated understanding of the consulting process; abilities to build client relationships and sell professional products.
  10. Familiar with and comfortable wearing PPE.
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