Counter Customer Service Representative

17 hours ago

St John's, Canada Graybar Full time
Job Brief

The Counter Customer Service Representative (CCSR) provides our customers with a high customer service level which includes effectively handling customer inquiries and order processing. The CCSR delivers the highest quality customer care following corporate objectives and revenue goals.

Summary:

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada – a division of Graybar Electric US – is a leader in the distribution of high-quality electrical, automation, and telecommunications products that supports these operations through related supply chain management and logistics services. We are also a Fortune 500 company.

Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our St. John's, NL branch.

Responsibilities:

  • Sell merchandise to customers over the counter, ensuring that every customer experience meets Graybar Canada’s quality standards.
  • Provide technical support on product selection and application.
  • Maintain quality service by following organization standards.
  • Place new merchandise on display.
  • Track stock out items and recommend the new stock.
  • Maintain inventory controls by collecting stock location orders and printing requests.
  • Provide customer feedback to the Branch Manager in a timely fashion.
  • Regularly assist in the warehouse to help receive, pick and ship out the product.
  • Prepare orders by processing requests and supply orders, pulling materials, packing boxes, placing orders in the delivery area.
  • Maintain a safe and clean work environment by keeping shelves and workstations neat; complying with procedures, rules, and regulations.
  • Must be willing to carry emergency pager on a rotational basis.

Knowledge / Skills / Abilities:

  • Minimum Grade 12 education.
  • One to three years of related warehouse/customer service experience desired in a distribution setting is considered an asset.
  • Knowledge of data and communications and electrical products is preferred.
  • The candidate must have the ability to do light to moderate lifting (up to 60 lbs).
  • Must exhibit excellent time management and organizational skills.
  • Ability to prioritize work and be flexible.
  • Consistently able to meet deadlines.
  • Possesses solid relationship-building skills to cultivate and develop customer loyalty.
  • Strong customer service and troubleshooting skills are a must.
  • Practice excellent verbal and written communication skills.
  • Must demonstrate honesty and integrity.
  • Willingness to gain technical knowledge by attending educational workshops and reviewing publications.
  • Proven proficiency with Microsoft Office products, including Outlook, Excel, Word and PowerPoint.
  • Willingness to go the extra mile.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada. Graybar Canada is an equal opportunity employer that encourages interested candidates to apply.

We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.

  • Customer Service Representative

    2 months ago

    St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative - Food Counter to join our team at beBee Professionals in St. John's. As a Customer Service Representative - Food Counter, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Taking customer orders...

  • Customer Service Representative

    2 months ago

    St. Albert, Alberta, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to work at our food counter in St. Albert. As a Customer Service Representative, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items according to customer...

  • Customer Service Representative

    2 weeks ago

    St. Thomas, Ontario, Canada Service Ontario Centre Full time

    Service Ontario Centre is seeking a Customer Service Representative to join our team.Job SummaryWe are looking for a customer-focused individual to provide exceptional service to our clients. The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong attention to detail.About the...

  • Customer Service Representative

    6 months ago

    St. John's, Canada Circle K Full time

    Store 6002104: 71 Elizabeth Ave, St-John'S, Newfoundland and Labrador A1A 1W8 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: -...

  • Customer Service Representative

    6 months ago

    St. John's, Canada Circle K Full time

    Store 6002108: 184 Torbay Road, St-John'S, Newfoundland and Labrador A1A 2H3 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - **...

  • Customer Service Representative

    6 months ago

    St. John's, Canada Circle K Full time

    Store 6002531: 172 Freshwater Rd., St.Johns, Newfoundland and Labrador A1C 2N9 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: -...

  • Customer Service Representative

    6 months ago

    St. John's, Canada Circle K Full time

    Store 6002530: 279 Portugal Cove Road, St.Johns, Newfoundland and Labrador A1B 4B8 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift...

  • Customer Service Representative

    6 months ago

    St. John's, Canada Hertz Full time

    We are looking for Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot! Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an...

  • Cosmetic Product Representative

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada Counter Intelligence Merchandising Inc. Full time

    About Counter Intelligence Merchandising Inc.We are a leading merchandising company seeking talented individuals to provide services to our expanding client base across the country. Our clients include prominent retailers such as Shoppers Drug Mart, Walmart, and Rexall.

  • Customer Service Representative

    2 days ago

    St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full time

    We are seeking a highly organized and communicative Customer Service Representative to join our team at Kento Windows & Doors. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, handling phone calls, emails, and in-person inquiries.Job SummaryThe ideal candidate will have excellent communication...

  • Customer Service Representative-act

    6 months ago

    St. John's, Canada Circle K Full time

    **ESSENTIAL DUTIES**: **_ The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:_** **Customer Satisfaction**:Provides prompt excellent customer service in a courteous, friendly and attentive manner. - Greets customers as they enter the area and thanks customers as they leave. - Gives assistance...

  • Customer Service Representative

    6 months ago

    St. Albert, Canada HYTORC Sales & Service Full time

    HYTORC Sales & Service is looking for a **TEMPORARY** full-time Customer Service Representative. The position will be for a minimum of two months but possibly longer and could have the possibility of becoming permanent. The main responsibility will be to prepare rental and purchase quotes, prepare packing slips, and carrier/courier waybills and labels. The...

  • Customer Service Representative

    2 months ago

    St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in St. John's is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...

  • Customer Service Representative

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full time

    We are Kento Windows & Doors, a leading company in the industry. As a Customer Service Representative, you will be responsible for providing excellent service to our customers.Estimated Salary$45,000 - $55,000 per yearThis estimate is based on national averages and may vary depending on location.We offer a competitive salary package that includes a base...

  • Overnight Customer Service Representative

    6 months ago

    St. John's, Canada Circle K Full time

    Store 6002100: 32 Frecker Drive, St-John'S, Newfoundland and Labrador A1E 5Z2 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: -...

  • Customer Service Representative

    6 months ago

    St. John's, Canada BMO Financial Group Full time

    370 Newfoundland Drive St. John's Newfoundland and Labrador,A1A 4A2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Customer Service Representative

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada MARY BROWN'S RESTAURANT Full time

    Job SummaryMary Brown's Restaurant is seeking a skilled Customer Service Representative to join our team. As a key member of our service staff, you will be responsible for providing exceptional customer experiences and ensuring seamless transactions in a fast-paced restaurant environment.About the RoleThis role involves operating a cash register,...

  • Customer Service Representative

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada FUTURE-TECH CANADA Full time

    Job OverviewFUTURE-TECH CANADA is seeking a highly motivated and detail-oriented Customer Service Representative to join our retail team. This role requires excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.About the JobThis position involves providing exceptional customer service, handling sales...

  • Customer Service Representative

    5 days ago

    St. John's, Newfoundland and Labrador, Canada Baine Johnston Full time

    We are seeking a detail-oriented and organized Customer Service Representative to join our team at Baine Johnston. As a key member of our front-line support team, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.**Job Summary:**Respond to customer inquiries via...

  • Customer Service Representative- ACT

    6 months ago

    St. John's, Canada Circle K Full time

    JOB DESCRIPTION As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee Discount Scholarship Program Years of Service Recognition Program Employee Assistance Program Supporting Work Permit holders through PNP...