Customer Service Representative

1 week ago


St Thomas, Ontario, Canada Service Ontario Centre Full time

Service Ontario Centre is seeking a Customer Service Representative to join our team.

Job Summary

We are looking for a customer-focused individual to provide exceptional service to our clients. The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong attention to detail.

About the Role

This is a full-time position that requires the ability to work under pressure, handle repetitive tasks, and stand for extended periods. As a Customer Service Representative, you will be responsible for addressing customer complaints, providing information, and performing general office duties.

Responsibilities
  • Address customer inquiries and concerns in a professional and courteous manner.
  • Provide information to customers on services offered and costs associated with them.
  • Examine client feedback, enquiries, and complaints to assess and deliver meaningful information and services.
  • Perform general office duties such as receiving payments and answering phone calls.
Requirements
  • Secondary (high) school graduation certificate.
  • Experience an asset.
  • Punctuality, client focus, efficient interpersonal skills, excellent oral communication, reliability, team player, initiative, ability to multitask, dependability, and honesty.
Work Environment

The successful candidate will work in a business sector environment, specifically within a private company or corporation. This role requires basic security clearance, bondability, and a credit check.

What We Offer
  • A competitive salary of approximately $45,000 - $55,000 per year.
  • Free parking available.
  • Learning/training paid by employer.
How to Apply

If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, please submit your application.



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