Customer Service Representative-act

7 months ago

St John's, Canada Circle K Full time

**ESSENTIAL DUTIES**:
**_ The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:_**

**Customer Satisfaction**:Provides prompt excellent customer service in a courteous, friendly and attentive manner.
- Greets customers as they enter the area and thanks customers as they leave.
- Gives assistance and offers suggestions or recommendations to the customer.
- Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold.
- Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
- Reports to work on time and follows the dress and appearance code.

**Facility Condition**: Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties:

- Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores.
- Inspects store facilities and equipment for safety, cleanliness, and proper working order.
- Notifies Store Manager of any equipment failure or maintenance/supply needs.

**Merchandising**: Completes build-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries.
- Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly.
- Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.

**Sales Controls**: Controls merchandise, cash shortages, and other selling expenses.
- Assists in maintaining proper inventory levels and shift audits.

**Financial Controls**: Keeps accurate cash, sales and inventory control records and accounts for variances.
- Notifies the Store Manager of any sales, cash or inventory discrepancy.
- Follows Company and/or brand guidelines for product breakage or spoilage.

**Security Controls**: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.
- Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.

**Administrative**: Keeps an accurate record of all shift and timekeeping paperwork.
- May take inventory of supplies and equipment.
- Attends job-related meetings (may be required to work irregular hours).
- Provides regular and predicable onsite attendance.
- Performs other duties as assigned by the Store Manager.

**JOB REQUIREMENTS**:

- High school diploma or GED preferred.
- Experience in retail sales preferred.
- Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools.
- Ability to work as scheduled including arriving to work on time.
- Ability to communicate information and ideas so others will understand.
- Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred.
- Ability to perform essential duties and physical functions described below.
- Ability to work in the conditions described below.

**PHYSICAL REQUIREMENTS**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:

- Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
- Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
- Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
- Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination.
- Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
- Able to reach overhead for objects
- Ability to bend and twist at waist
- Ability to communicate orally
- Ability to operate a cash register and/or computer keyboard
- Ability to stoop, kneel, squat, bend, push, and pull
- Ability to work alone
- Be exposed to occasional noise
- Ability to stand and/or walk for an entire shift
- May require climbing a ladder to store and retrieve materials or place and remove signs

**WORK ENVIRONMENT**:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the p

  • Customer Service Representative- ACT

    6 months ago

    St. John's, Canada Circle K Full time

    JOB DESCRIPTION As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee Discount Scholarship Program Years of Service Recognition Program Employee Assistance Program Supporting Work Permit holders through PNP...

  • Customer Service Representative- ACT

    7 months ago

    St. John's, Canada Circle K Full time

    JOB DESCRIPTION As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee Discount Scholarship Program Years of Service Recognition Program Employee Assistance Program Supporting Work Permit holders through PNP...

  • Customer Service Representative

    6 months ago

    St. John's, Canada BMO Financial Group Full time

    370 Newfoundland Drive St. John's Newfoundland and Labrador,A1A 4A2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Customer Service Representative

    2 weeks ago

    St. Thomas, Ontario, Canada Service Ontario Centre Full time

    Service Ontario Centre is seeking a Customer Service Representative to join our team.Job SummaryWe are looking for a customer-focused individual to provide exceptional service to our clients. The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong attention to detail.About the...

  • Customer Service Representative

    6 months ago

    St. John's, Canada Circle K Full time

    Store 6002104: 71 Elizabeth Ave, St-John'S, Newfoundland and Labrador A1A 1W8 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: -...

  • Customer Service Representative

    6 months ago

    St. John's, Canada Circle K Full time

    Store 6002108: 184 Torbay Road, St-John'S, Newfoundland and Labrador A1A 2H3 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - **...

  • Customer Service Representative

    6 months ago

    St. John's, Canada Circle K Full time

    Store 6002531: 172 Freshwater Rd., St.Johns, Newfoundland and Labrador A1C 2N9 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: -...

  • Customer Service Representative

    6 months ago

    St. John's, Canada Circle K Full time

    Store 6002530: 279 Portugal Cove Road, St.Johns, Newfoundland and Labrador A1B 4B8 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift...

  • Customer Service Representative

    6 months ago

    St. John's, Canada Hertz Full time

    We are looking for Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot! Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an...

  • Customer Service Representative

    3 days ago

    St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full time

    We are seeking a highly organized and communicative Customer Service Representative to join our team at Kento Windows & Doors. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, handling phone calls, emails, and in-person inquiries.Job SummaryThe ideal candidate will have excellent communication...

  • Customer Service Representative

    6 months ago

    St. Albert, Canada HYTORC Sales & Service Full time

    HYTORC Sales & Service is looking for a **TEMPORARY** full-time Customer Service Representative. The position will be for a minimum of two months but possibly longer and could have the possibility of becoming permanent. The main responsibility will be to prepare rental and purchase quotes, prepare packing slips, and carrier/courier waybills and labels. The...

  • Customer Service Representative

    2 months ago

    St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in St. John's is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...

  • Customer Service Representative

    6 months ago

    St. Catharines, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...

  • Overnight Customer Service Representative

    6 months ago

    St. John's, Canada Circle K Full time

    Store 6002100: 32 Frecker Drive, St-John'S, Newfoundland and Labrador A1E 5Z2 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: -...

  • Customer Service Representative

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada MARY BROWN'S RESTAURANT Full time

    Job SummaryMary Brown's Restaurant is seeking a skilled Customer Service Representative to join our team. As a key member of our service staff, you will be responsible for providing exceptional customer experiences and ensuring seamless transactions in a fast-paced restaurant environment.About the RoleThis role involves operating a cash register,...

  • Customer Service Representative

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada FUTURE-TECH CANADA Full time

    Job OverviewFUTURE-TECH CANADA is seeking a highly motivated and detail-oriented Customer Service Representative to join our retail team. This role requires excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.About the JobThis position involves providing exceptional customer service, handling sales...

  • Customer Service Representative

    2 months ago

    St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative - Food Counter to join our team at beBee Professionals in St. John's. As a Customer Service Representative - Food Counter, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Taking customer orders...

  • Customer Service Representative

    6 days ago

    St. John's, Newfoundland and Labrador, Canada Baine Johnston Full time

    We are seeking a detail-oriented and organized Customer Service Representative to join our team at Baine Johnston. As a key member of our front-line support team, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.**Job Summary:**Respond to customer inquiries via...

  • Customer Service Representative

    6 months ago

    St. John's, Canada BMO Financial Group Full time

    434 Topsail Road St. John's Newfoundland and Labrador,A1E 0G2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Customer Service Representative

    6 months ago

    St. Thomas, Canada Novus Glass Full time

    **Novus Glass is looking for a Customer Service Representative!** If you are known for your interpersonal skills and are looking to grow in a fast-paced work environment, this could be your chance to launch a great career. As a **Customer Service Representative**, you will act as a brand ambassador and deliver a positive experience to all customers. **A day...