Regional Operations Manager

4 weeks ago


Kingston, Canada BGIS Full time
Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

Summary

The Regional Operations Manager is responsible for the effective management of a skilled trades operation. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

Key Duties & Responsibilities

People Leadership

People leadership responsibilities include but are not limited to:

  • Manages a team of Technicians for the assigned region
  • Responsible for people-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations
  • Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular tool box talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents
  • Ensures work is performed in accordance to all internal and external requirements
  • Maintains current awareness and knowledge of all applicable regulations and requirements
  • Provides technical support to Technicians

Operations Management

  • Manages operational budgets with a focus on cost control (burden costs), and weekly work order expenditures.
  • Collaborates with relevant stakeholders to review, develop, refine and implement processes and standard operating procedures
  • Recommends and implements technologies to achieve greater efficiencies and productivity
  • Maintains current awareness and ensures compliance with all applicable regulations and requirements
  • Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements
  • Monitors and drives team performance to ensure achievement of service level agreements and performance metrics
  • Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
  • Collaborates with Dispatch and CMMS teams for effective service delivery
  • Investigates and resolves operational issues
  • Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction
  • Other duties as assigned

Education, Job-related Years Of Experience & Qualifications

MINIMUM EDUCATION: Community college diploma or equivalent training (e.g. RPA, CET)

JOB-RELATED EXPERIENCE: More than five years up to ten years

Knowledge And Skills

  • 8 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level
  • In-depth knowledge of applicable regulatory requirements and maintains current awareness
  • Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing
  • Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved
  • Skilled at managing a skilled trades operations and employees
  • Ability to develop and implement processes and standard operating procedures
  • Skilled at influencing, persuading and negotiating
  • Computer proficiency

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset

  • Journeyman level Refrigeration license
  • Journeyman level Electrical license
  • Journeyman level Plumbing license

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success

BGIS is an equal opportunity employer and we welcome you to apply for a position with us If you require accommodation during the recruitment process, please contact us at askHR . Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
  • Regional Sales Manager

    7 months ago


    Kingston, Canada Timac Agro Canada Full time

    Timac Agro Canada is looking for a Regional Sales Manager to support a team and drive growth in our newly formed Ontario Business Unit. If you want your next professional adventure to be rich in challenges, in an environment that encourages autonomy and entrepreneurial initiatives, we invite you to take part in the growth of a dynamic, international...


  • Kingston, Canada Homestead Land Holdings Full time

    Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada’s largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are still in place today, which are to provide residents with affordable, secure housing with a standard of care in which we would treat our own...


  • Kingston, Canada Guillevin International Full time

    Regional Purchaser and Inventory Manager (Kingston) Status: Regular, Full time **Location**: Kingston, Ontario Job Description KEY RESPONSIBILITIES: Procurement Management: - Develop and implement procurement strategies to ensure cost-effective and timely acquisition of materials and supplies. - Negotiate contracts, terms, and pricing with suppliers to...


  • Kingston, Canada Guillevin International Full time

    Regional Purchaser and Inventory Manager (Kingston) Statut: Régulier, Temps plein Emplacement: Kingston, Ontario Description du poste KEY RESPONSIBILITIES: Procurement Management: - Develop and implement procurement strategies to ensure cost-effective and timely acquisition of materials and supplies. - Negotiate contracts, terms, and pricing with...


  • Kingston, Canada Kingston Health Sciences Centre Full time

    **Title: Regional Chief Interprofessional Practice Officer (CIPO)** **Department**:Lumeo Operations Team **Hours of Work**:One (1)** **Full-time position, Days **Pay Band**:$151,027.75 - $181,232.38 per annum **Union**:Non-Union **Location**:Virtual/Remote** **(with some regional travel) **_Note_**_: Kingston Health Sciences Centre is the employer of...

  • Regional Collector

    1 week ago


    Kingston, Canada Battlefield Equipment Rentals Location d’équipement Battlefield Full time

    We have an immediate opening for a Regional Collector. This position could be based out of Trenton, Kingston or Ottawa. These locations are constantly busy, quickly growing facilities that operate with a goal-oriented and customer-driven team. Our administrative positions are an integral part of these operations. The Regional Collector is a vital position in...


  • Kingston, Canada RTO 9 South Eastern Ontario Full time

    Region 9 Regional Tourism Organization (RTO 9) is a not-for-profit organization that promotes and invests in tourism in South Eastern Ontario. RTO 9 is governed by a Board of Directors and is funded by the Ministry of Tourism, Culture and Sport. Our role is to support tourism operators across South Eastern Ontario through a variety of programs and services....


  • Kingston, Canada VetCare Canada Inc. Full time

    Senior Practice Manager Reporting To: Director, Operations Team Members: All DVM & non-DVM team members at the home clinic, and all Practice Managers and DVMs at clinics within the assigned region. The Senior Practice Manager serves as the acting Practice Manager at their home clinic while also overseeing the day-to-day operations of additional practices...


  • Kingston, Ontario, Canada VetCare Canada Inc. Full time

    Veterinarians seeking a leadership challenge will find this Senior Practice Manager position at VetCare Canada Inc. an attractive opportunity.Job Summary:We are seeking a skilled Senior Practice Manager to oversee the day-to-day operations of multiple clinics within their assigned region.Main Responsibilities:Lead and coach Practice Managers and team members...


  • Kingston, Canada Kingston Health Sciences Centre Full time

    **Title**:Director, System Integration **Department**:Regional Lumeo Operating Team **Position #**: 50072951 **Hours of Work**:Full-time position, Days **Pay Band: Class 9 - **$133,734.37 - $160,481.96 per annum **Union**:Non-Union **Location**:Virtual/Remote** **(with some regional travel) **_Note_**_: Kingston Health Sciences Centre is the employer...


  • Kingston, Canada Public Service Alliance of Canada Full time

    **Branch**: Regional Offices Branch **Section**: Kingston Regional Office **Employment Type**: Term up to one (1) year **Position Linguistic Designation**: English **Position Global Linguistic Level**: **Job Band**: Band 12 CULE I_II **Salary**: $118,292.99 - $133,145.00 **Union**: CULE I Canadian Union of Labour Employees **Location**: Kingston...


  • Kingston, Canada Kingston Health Sciences Centre Full time

    **Title: Lumeo RHIS Education & Training Specialist** **Department**:Lumeo Transformation & Adoption **Hours of Work**:Temporary, Full-time position, Days **Pay Band**:Class 5 - $35.99 - $43.18 per hour + pension/benefits **Union**:Non-Union **Location**:Virtual/Remote ** **(with some regional travel) **_Note_**: - : Kingston Health Sciences Centre is...


  • Kingston, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    beBee Professionals in Kingston is currently seeking an experienced Regional Transport Coordinator (m/f/d) to transport goods efficiently and safely across regional routes. As a key member of our team, you will be responsible for ensuring timely deliveries, maintaining the condition of your vehicle, and adhering to all traffic regulations.Job...


  • Kingston, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    beBee Professionals in Kingston is seeking an experienced truck driver to transport goods efficiently and safely across regional routes.Key Responsibilities:Safely operate a truck to transport goods to and from specified locations.Perform regular vehicle inspections and report any maintenance needs.Ensure cargo is properly loaded, secured, and...


  • Kingston, Canada Kingston Health Sciences Centre Full time

    **DESCRIPTION**: The Medical Secretary for Regional Secondary Stroke Prevention Clinics assists in developing and maintaining processes that contribute to smooth patient flow, and efficient flow of patient information. On behalf of physicians, clinic staff and Regional Prevention Clinical Nurse Specialist, provides continuous interaction with both external...


  • Kingston, Canada Queen's University Full time

    Regional Manager Middle East & Africa International Enrolment About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty...


  • Kingston, Ontario, Canada VetCare Canada Inc. Full time

    As a seasoned professional in veterinary medicine, you will have the opportunity to lead and mentor Practice Managers and teams in our region.About the RoleThis is an exciting opportunity to join VetCare Canada Inc. as a Senior Practice Manager, leading the day-to-day operations of multiple practices within your assigned region. Your primary focus will be on...


  • Kingston, Ontario, Canada All Equip Repair Full time

    Job Title: Regional Sales ExecutiveWe are seeking a driven and results-oriented Territory Sales Manager to oversee direct-to-end-user sales in Ontario. This role involves developing and executing sales strategies, building strong customer relationships, and representing Platinum Trailers Mfg. at industry events.Position Overview:The ideal candidate will have...


  • Kingston, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    Job SummarybeBee Professionals in Kingston is seeking an experienced Truck Driver to transport goods efficiently and safely across regional routes.Key ResponsibilitiesTransportation of Goods: Safely operate a truck to transport goods to and from specified locations.Vehicle Maintenance: Perform vehicle inspections and report any maintenance needs.Cargo...


  • Kingston, Canada Queen's University Full time

    About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation,...