Director, Products

2 weeks ago

Calgary, Canada H&R Block Canada Full time

Calgary, AB (Hybrid In-Office)

November 28, 2024

For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and filing technology to prepare all types of returns, including personal, small business, corporate, farm, trucker, fishing, U.S., rental, and estate.

Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you

The Opportunity:

We are seeking an experienced and dynamic Director, Products and Services to join our team in Calgary. This role is pivotal in driving our strategic initiatives in small business and specialty tax, managing our financial services portfolio, including one of the largest prepaid credit card programs in Canada, and driving new product development.

This position is based in Calgary and offers a hybrid work schedule, with 3 days per week in-office.

Key Areas of Responsibility:

Strategic Leadership

  • Develop and implement product and service strategies that align with H&R Block’s strategic business plan including revenue and profitability growth.
  • Lead a cross-functional team to drive strategic initiatives and ensure successful product launches.
  • Ensure product management strategies are aligned with strategic initiatives and focus on delivering high-value products to H&R Block clients.

Product Development

  • Serve as the subject matter expert on financial services within the Company, with a particular focus on managing, delivering, and monetizing the Instant Refund and Pay With Refund card programs.
  • Manage product profit and loss statements making informed decisions to improve our financial situation.
  • Champion innovation by combining functional and operational knowledge with thorough analysis of industry/technology trends, customer trends, and competitive analysis.
  • Manage the product life cycle, including gathering and creating product requirements, introducing new features and functionality, retiring outdated or redundant features, and providing product support for product launches.
  • Ensure products meet product launch success criteria and manage product financials and development budgets.
  • Document and maintain a thorough understanding of the competitive landscape, emerging technology, and applications.

Revenue Growth

  • Identify and capitalize on opportunities to monetize products and services, enhancing client value and driving revenue.
  • Utilize market analysis and client feedback to continuously improve product offerings and expand the client base.
  • Lead the team in optimizing go-to-market packaging and features.

Client Focus

  • Ensure that all products and services deliver exceptional value to our clients, enhancing their experience with H&R Block.
  • Maintain a client-centric approach, incorporating client feedback into the product development process.

Team Leadership

  • Provide coaching, mentoring, and support to your team to ensure high productivity.
  • Support team members’ career growth and personal development.
  • Develop and maintain cross-functional teams and relationships to deliver transformative solutions that enable and impact all associates.

Partnerships

  • Work with third-party companies/vendors to assess partnership opportunities and manage such relationships as required.
  • Highly collaborative work style with the ability to positively negotiate, influence others, and maintain effective business relationships.


Key Qualifications:

  • Bachelor’s degree; MBA would be an asset.
  • 15+ years of product experience in Financial Services, eCommerce, Retail, or Software.
  • 10+ years of leadership and strategy experience.
  • Demonstrated success in bringing new products to market.
  • A strong understanding of the financial services industry and management of a card program.
  • Entrepreneurial mindset with the ability to get things done independently.
  • Exceptional strategic and analytical thinking abilities coupled with strong communication skills.
  • Proven ability to lead a team of product managers.
  • Demonstrated expertise in building strategies and presenting them to executives.
  • Innovative and creative with the ability to identify and develop business opportunities.
  • Proven record of establishing priorities and meeting deadlines.
  • Proficiency in understanding and reporting financial results.
  • Ability to make quick, timely decisions based on data.
  • Ability to be an effective leader in a fast-paced, high-pressure environment.

Are you ready to join a Calgary-based company where you will make a real difference?

If so, we invite you to send your resume to employment.opportunities@hrblock.ca, including the position title in the subject line.

We encourage all interested individuals to apply. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the recruitment process.

Only those candidates selected for an interview will be contacted.

H&R Block fosters a workplace in which individual differences are recognized, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

  • Product Quality Assurance Director

    3 weeks ago

    Calgary, Alberta, Canada Lactalis Canada Full time

    Job OverviewLactalis Canada is a leading dairy company with a rich legacy of innovation and quality. As the Product Quality Assurance Director, you will be responsible for ensuring the highest standards of quality in our products and processes.About UsWe are committed to crafting an environment that genuinely welcomes all, reflecting the richness of our...

  • Sales Director for Investment Products

    1 month ago

    Calgary, Alberta, Canada Norrep Capital Management Full time

    Position OverviewWe are seeking a highly motivated Sales Director to join our team in Calgary, Alberta. As a Sales Director, you will play a key role in expanding sales growth and servicing the retail Investment Advisor channel for Norrep Capital Management's complete product lineup.About the RoleThis is an exciting opportunity for a seasoned sales...

  • Product Director for Smart Home Services

    3 weeks ago

    Calgary, Alberta, Canada Intello Technologies Inc. Full time

    Senior Product Leadership OpportunityWe are seeking an experienced Senior Product Director to lead our Smart Home Services team in driving innovation and growth.This is a senior-level role that requires a deep understanding of product development, go-to-market strategies, and collaboration with cross-functional teams.The ideal candidate will have a proven...

  • Strategic Product Director for Enterprise Markets

    3 weeks ago

    Calgary, Alberta, Canada Themis Solutions Inc. Full time

    Director Product Management, Mid-Market and EnterpriseWe are seeking a seasoned Strategic Product Director to join our Product team and lead our product vision, strategy and portfolio aimed at driving growth in upmarket segments. This role can be performed from one of our Canadian offices or remotely from Canada or the US.About Our Team:Clio is a leading...

  • Director of Product Strategy

    3 weeks ago

    Calgary, Alberta, Canada Denvr Dataworks Full time

    Denvr Dataworks is a leading provider of AI cloud services, seeking an experienced Director of Product to lead the development of Inference Services. As a key member of the Denvr Executive team, you will be responsible for defining and shaping the product vision for Denvr Cloud Inference Services.This role offers an opportunity to contribute to the...

  • Strategic Product Development Director

    2 weeks ago

    Calgary, Alberta, Canada DIRTT Environmental Solutions Ltd. Full time

    Job OverviewA dynamic and forward-thinking leader is sought to spearhead the development of innovative products at DIRTT Environmental Solutions Ltd. As a Strategic Product Development Director, you will play a pivotal role in shaping the company's product vision and driving growth through strategic product development.CompensationThe successful candidate...

  • Senior Product Development Director

    3 weeks ago

    Calgary, Alberta, Canada H&R Block Canada Full time

    Unlock Your Potential as a Senior Product Development Director at H&R Block CanadaAbout the Role:H&R Block Canada is seeking an experienced Senior Product Development Director to join our team in Calgary. This is a pivotal role in driving our strategic initiatives in small business and specialty tax, managing our financial services portfolio, including one...

  • Director, Products

    3 weeks ago

    Calgary, Canada H&R Block Canada Full time

    Director, Products & ServicesCalgary, AB (Hybrid In-Office)For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in...

  • Director, Products

    3 weeks ago

    Calgary, Canada H&R Block Canada Full time

    Director, Products & ServicesCalgary, AB (Hybrid In-Office)For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in...

  • Director, Products

    3 weeks ago

    Calgary, Canada H&R Block Canada Full time

    Director, Products & Services Calgary, AB (Hybrid In-Office) For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in...

  • Strategic Product Director for Financial Services

    3 weeks ago

    Calgary, Alberta, Canada H&R Block Canada Full time

    Job DescriptionH&R Block Canada is seeking a seasoned Director, Products and Services to lead our financial services portfolio in Calgary. This pivotal role will drive strategic initiatives, manage product development, and oversee the company's prepaid credit card program.The ideal candidate will have 15+ years of experience in financial services,...

  • Product Management Director for Enterprise Growth

    3 weeks ago

    Calgary, Alberta, Canada T-Net British Columbia Full time

    Director of Product Management - Mid-Market and EnterpriseClio is a global leader transforming the legal experience. As Director of Product Management, you will lead our product vision, strategy, and portfolio growth in upmarket segments.This role can be performed from one of our Canadian offices or remotely from Canada or the US.About the Role:We are adding...

  • Strategic Financial Products Director

    2 weeks ago

    Calgary, Alberta, Canada H&R Block Canada Full time

    We are seeking an experienced and dynamic leader to join our team in Calgary as a Strategic Financial Products Director. This pivotal role will drive our strategic initiatives in small business and specialty tax, manage our financial services portfolio, including one of the largest prepaid credit card programs in Canada, and drive new product...

  • Aircraft Engineering Director for Product Development

    3 weeks ago

    Calgary, Alberta, Canada Dehavilland Full time

    Senior Director of Aircraft Product Development EngineeringDe Havilland Canada is a renowned name in the aerospace industry, celebrated for its pioneering contributions to aviation and unwavering commitment to quality, innovation, and reliability.The company has a rich history marked by the development of iconic aircraft that have served various roles, from...

  • Director, Products

    3 weeks ago

    Calgary, Canada H&R Block Canada Full time

    Calgary, AB (Hybrid In-Office) November 28, 2024 For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic...

  • Associate Director of Energy Analytics and Products

    2 months ago

    Calgary, Canada Energy and Environmental Economics Full time

    At E3, we are developing industry-leading energy analysis tools and products, providing our clients with insights into the future of electricity markets, the economics and implications of the energy transition, and pathways to low-carbon energy futures. We are hiring an Associate Director of Energy Analytics and Products to manage and direct the development...

  • Director, Product Design, Expansion Products

    4 weeks ago

    Calgary, Canada CLIO Full time

     is more than just a tech companywe are a global leader that is transforming the legal experience for all by while . Summary: We are currently seeking a Director of Product Design, Expansion Products to join our Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are local to one of our...

  • Director of Product

    3 weeks ago

    Calgary, Canada Denvr Dataworks Full time

    About Denvr Denvr Dataworks is a foundational platform for AI services, focused on delivering solutions to companies that are developing or operating AI, including Native AI, Enterprise, and Institutional. With headquarters in Canada and the USA, Denvr services include Denvr Cloud on-demand and fully dedicated computing for AI, Inference-as-a-Service, with...

  • Director of Product

    3 weeks ago

    Calgary, Canada Denvr Dataworks Full time

    About DenvrDenvr Dataworks is a foundational platform for AI services, focused on delivering solutions to companies that are developing or operating AI, including Native AI, Enterprise, and Institutional. With headquarters in Canada and the USA, Denvr services include Denvr Cloud on-demand and fully dedicated computing for AI, Inference-as-a-Service, with...

  • Director of Product

    3 weeks ago

    Calgary, Canada Denvr Dataworks Full time

    About DenvrDenvr Dataworks is a foundational platform for AI services, focused on delivering solutions to companies that are developing or operating AI, including Native AI, Enterprise, and Institutional. With headquarters in Canada and the USA, Denvr services include Denvr Cloud on-demand and fully dedicated computing for AI, Inference-as-a-Service, with...