Director, Products

1 week ago

Calgary, Canada H&R Block Canada Full time

Director, Products & Services


Calgary, AB (Hybrid In-Office)


For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and filing technology to prepare all types of returns, including personal, small business, corporate, farm, trucker, fishing, U.S., rental, and estate.


Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you


The Opportunity:


We are seeking an experienced and dynamic Director, Products and Services to join our team in Calgary. This role is pivotal in driving our strategic initiatives in small business and specialty tax, managing our financial services portfolio, including one of the largest prepaid credit card programs in Canada, and driving new product development.


This position is based in Calgary and offers a hybrid work schedule, with 3 days per week in-office.


Key Areas of Responsibility:

Strategic Leadership

  • Develop and implement product and service strategies that align with H&R Block’s strategic business plan including revenue and profitability growth.
  • Lead a cross-functional team to drive strategic initiatives and ensure successful product launches.
  • Ensure product management strategies are aligned with strategic initiatives and focus on delivering high-value products to H&R Block clients.


Product Development:

  • Serve as the subject matter expert on financial services within the Company, with a particular focus on managing, delivering, and monetizing the Instant Refund and Pay With Refund card programs.
  • Manage product profit and loss statements making informed decisions to improve our financial situation.
  • Champion innovation by combining functional and operational knowledge with thorough analysis of industry/technology trends, customer trends, and competitive analysis.
  • Manage the product life cycle, including gathering and creating product requirements, introducing new features and functionality, retiring outdated or redundant features, and providing product support for product launches.
  • Ensure products meet product launch success criteria and manage product financials and development budgets.
  • Document and maintain a thorough understanding of the competitive landscape, emerging technology, and applications.


Revenue Growth

  • Identify and capitalize on opportunities to monetize products and services, enhancing client value and driving revenue.
  • Utilize market analysis and client feedback to continuously improve product offerings and expand the client base.
  • Lead the team in optimizing go-to-market packaging and features.


Client Focus

  • Ensure that all products and services deliver exceptional value to our clients, enhancing their experience with H&R Block.
  • Maintain a client-centric approach, incorporating client feedback into the product development process.


Team Leadership

  • Provide coaching, mentoring, and support to your team to ensure high productivity.
  • Support team members’ career growth and personal development.
  • Develop and maintain cross-functional teams and relationships to deliver transformative solutions that enable and impact all associates.


Partnerships

  • Work with third-party companies/vendors to assess partnership opportunities and manage such relationships as required.
  • Highly collaborative work style with the ability to positively negotiate, influence others, and maintain effective business relationships.


Key Qualifications:

  • Bachelor’s degree; MBA would be an asset.
  • 15+ years of product experience in Financial Services, eCommerce, Retail, or Software.
  • 10+ years of leadership and strategy experience.
  • Demonstrated success in bringing new products to market.
  • A strong understanding of the financial services industry and management of a card program.
  • Entrepreneurial mindset with the ability to get things done independently.
  • Exceptional strategic and analytical thinking abilities coupled with strong communication skills.
  • Proven ability to lead a team of product managers.
  • Demonstrated expertise in building strategies and presenting them to executives.
  • Innovative and creative with the ability to identify and develop business opportunities.
  • Proven record of establishing priorities and meeting deadlines.
  • Proficiency in understanding and reporting financial results.
  • Ability to make quick, timely decisions based on data.
  • Ability to be an effective leader in a fast-paced, high-pressure environment.


Are you ready to join a Calgary-based company where you will make a real difference?


If so, we invite you to send your resume to employment.opportunities@hrblock.ca, including the position title in the subject line.


We encourage all interested individuals to apply. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the recruitment process.

Only those candidates selected for an interview will be contacted.


H&R Block fosters a workplace in which individual differences are recognized, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

  • Production Art Director

    4 weeks ago

    Calgary, Alberta, Canada Overseas Fashion & Fabric Full time

    The Production Art Director at Overseas Fashion & Fabric is responsible for overseeing the daily operations of our design team. As a key member of our management team, you will be expected to work closely with staff and external partners to ensure seamless execution of our designs.Key ResponsibilitiesSupervise and co-ordinate activities of workers to meet...

  • Product Management Director

    3 weeks ago

    Calgary, Alberta, Canada Intello Technologies Inc. Full time

    Unlock Your Potential in Product LeadershipAt Intello Technologies Inc., we're on a mission to revolutionize the smart home industry, and we need a talented Director of Product Management to join our team.This is an exceptional opportunity for a seasoned product leader to drive growth, innovation, and customer satisfaction. As a key member of our leadership...

  • Digital Product Management Director

    3 weeks ago

    Calgary, Alberta, Canada Q2 Full time

    Job SummaryWe are seeking a highly skilled Digital Product Management Director to lead our product team in delivering innovative solutions for our customers.

  • Product Visionary Director

    3 weeks ago

    Calgary, Alberta, Canada Intello Technologies Inc. Full time

    Job DescriptionLead Product Management TeamIntello Technologies Inc. is seeking a Product Visionary Director to lead our SmartHome products strategy and management team. As a senior product management expert, you will be responsible for defining the product value proposition, delivering exceptional consumer experiences, developing high-performing product...

  • Product Quality Assurance Director

    7 days ago

    Calgary, Alberta, Canada Lactalis Canada Full time

    Job OverviewLactalis Canada is a leading dairy company with a rich legacy of innovation and quality. As the Product Quality Assurance Director, you will be responsible for ensuring the highest standards of quality in our products and processes.About UsWe are committed to crafting an environment that genuinely welcomes all, reflecting the richness of our...

  • Director, Product Management

    1 month ago

    Calgary, Alberta, Canada Cornerstone Building Brands Full time

    Cornerstone Building Brands is seeking a highly motivated individual with a strong passion for product management to join our team.Product Management ResponsibilitiesThe Director of Product and Pricing leads team efforts to continuously develop and drive winning product portfolio and pricing strategies across the business unit and all its product lines.This...

  • Sales Director for Investment Products

    4 weeks ago

    Calgary, Alberta, Canada Norrep Capital Management Full time

    Position OverviewWe are seeking a highly motivated Sales Director to join our team in Calgary, Alberta. As a Sales Director, you will play a key role in expanding sales growth and servicing the retail Investment Advisor channel for Norrep Capital Management's complete product lineup.About the RoleThis is an exciting opportunity for a seasoned sales...

  • Product Director for Smart Home Services

    7 days ago

    Calgary, Alberta, Canada Intello Technologies Inc. Full time

    Senior Product Leadership OpportunityWe are seeking an experienced Senior Product Director to lead our Smart Home Services team in driving innovation and growth.This is a senior-level role that requires a deep understanding of product development, go-to-market strategies, and collaboration with cross-functional teams.The ideal candidate will have a proven...

  • Strategic Product Director for Enterprise Markets

    7 days ago

    Calgary, Alberta, Canada Themis Solutions Inc. Full time

    Director Product Management, Mid-Market and EnterpriseWe are seeking a seasoned Strategic Product Director to join our Product team and lead our product vision, strategy and portfolio aimed at driving growth in upmarket segments. This role can be performed from one of our Canadian offices or remotely from Canada or the US.About Our Team:Clio is a leading...

  • Director of Product Strategy

    6 days ago

    Calgary, Alberta, Canada Denvr Dataworks Full time

    Denvr Dataworks is a leading provider of AI cloud services, seeking an experienced Director of Product to lead the development of Inference Services. As a key member of the Denvr Executive team, you will be responsible for defining and shaping the product vision for Denvr Cloud Inference Services.This role offers an opportunity to contribute to the...

  • Director, Product Impact

    1 month ago

    Calgary, Alberta, Canada stellaralgo corp. Full time

    About the Role:We are seeking a seasoned professional to join our Product Impact & Analytics Team as a Director, Product Impact & Analytics. In this role, you will develop tailored customer engagement strategies built from fan data-driven best practices that reflect the seasonal nature of our industry.As a key member of our team, you will collaborate with...

  • Senior Product Development Director

    6 days ago

    Calgary, Alberta, Canada H&R Block Canada Full time

    Unlock Your Potential as a Senior Product Development Director at H&R Block CanadaAbout the Role:H&R Block Canada is seeking an experienced Senior Product Development Director to join our team in Calgary. This is a pivotal role in driving our strategic initiatives in small business and specialty tax, managing our financial services portfolio, including one...

  • Digital Media Production Director

    4 weeks ago

    Calgary, Alberta, Canada LONDON MARKET INTERNATIONAL Full time

    Job DescriptionLONDON MARKET INTERNATIONAL is seeking an experienced Digital Media Production Director to join our team. In this role, you will be responsible for planning and maintaining production schedules, recruiting, hiring, and supervising staff and/or volunteers, preparing budgets, and monitoring revenues and expenses.Key Responsibilities:Production...

  • Director, Products

    1 week ago

    Calgary, Canada H&R Block Canada Full time

    Director, Products & Services Calgary, AB (Hybrid In-Office) For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in...

  • Strategic Product Director for Financial Services

    7 days ago

    Calgary, Alberta, Canada H&R Block Canada Full time

    Job DescriptionH&R Block Canada is seeking a seasoned Director, Products and Services to lead our financial services portfolio in Calgary. This pivotal role will drive strategic initiatives, manage product development, and oversee the company's prepaid credit card program.The ideal candidate will have 15+ years of experience in financial services,...

  • Product Management Director for Enterprise Growth

    7 days ago

    Calgary, Alberta, Canada T-Net British Columbia Full time

    Director of Product Management - Mid-Market and EnterpriseClio is a global leader transforming the legal experience. As Director of Product Management, you will lead our product vision, strategy, and portfolio growth in upmarket segments.This role can be performed from one of our Canadian offices or remotely from Canada or the US.About the Role:We are adding...

  • Strategic Financial Products Director

    2 days ago

    Calgary, Alberta, Canada H&R Block Canada Full time

    We are seeking an experienced and dynamic leader to join our team in Calgary as a Strategic Financial Products Director. This pivotal role will drive our strategic initiatives in small business and specialty tax, manage our financial services portfolio, including one of the largest prepaid credit card programs in Canada, and drive new product...

  • Director, Products

    2 weeks ago

    Calgary, Canada H&R Block Canada Full time

    Calgary, AB (Hybrid In-Office) November 28, 2024 For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic...

  • Aircraft Engineering Director for Product Development

    7 days ago

    Calgary, Alberta, Canada Dehavilland Full time

    Senior Director of Aircraft Product Development EngineeringDe Havilland Canada is a renowned name in the aerospace industry, celebrated for its pioneering contributions to aviation and unwavering commitment to quality, innovation, and reliability.The company has a rich history marked by the development of iconic aircraft that have served various roles, from...

  • Associate Director of Energy Analytics and Products

    2 months ago

    Calgary, Canada Energy and Environmental Economics Full time

    At E3, we are developing industry-leading energy analysis tools and products, providing our clients with insights into the future of electricity markets, the economics and implications of the energy transition, and pathways to low-carbon energy futures. We are hiring an Associate Director of Energy Analytics and Products to manage and direct the development...