Call Center Agent
2 days ago
Responsibilities:
- Handle inbound and outbound customer calls.
- Resolve customer queries and complaints efficiently.
- Maintain records of interactions in the company database.
- Meet quality and performance metrics.
- Provide information about products and services.
Qualifications:
- High school diploma or equivalent.
- Excellent verbal communication skills.
- Proficiency with computer systems.
- Ability to work flexible shifts.
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