Head of Customer Services Peterborough Call Centre

4 weeks ago


Peterborough, Canada EasyWeb Agency Full time

Are you an experienced senior leader from a Contact Centre environment, on the lookout for a new role?This position is based in Peterborough with hybrid working available, plus flexible start/finish times, and offers a brilliant foundation for you to continue developing best-in-class customer service delivery.Ideally, you will have experience working in a housing / property / facilities management environment dealing with incoming calls for repairs / maintenance.Salary circa £62,000 plus an excellent range of benefits including defined benefit pension scheme, employee assistance programme, 28 days holiday (plus bank holidays, and the option to purchase more).This is a strategic role, with lots of projects on the horizon for continuing to evolve the customer relations function, so if you have experience implementing a live chat tool, even betterExperience working in management roles within a fast-moving telephone/email based Customer Service function is key here. Interested? Then apply todayWhy should I apply?This national housing association has been providing safe, affordable, and comfortable homes to a diverse set of people for 60 years and is committed to building new homes in 2024.Benefits include:28 days paid holiday (plus bank holidays)Choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution, both pension schemes provide Life Insurance Cover.Option to purchase additional holiday of up to 2 of your working weeks (at manager's discretion).Employee Assistance Programme."Hapi" Benefits App with multiple discounts.Cycle to work scheme.
#J-18808-Ljbffr



  • Peterborough, Ontario, Canada EasyWeb Agency Full time

    Strategic Customer Service Leadership OpportunityWe are seeking an experienced senior leader to join our team as Head of Customer Services in Peterborough. This is a strategic role with a focus on delivering exceptional customer service and driving business growth.The ideal candidate will have a proven track record of leading high-performing teams and...


  • Peterborough, Ontario, Canada EasyWeb Agency Full time

    Strategic Customer Service Leadership OpportunityWe are seeking an experienced senior leader to join our team as Head of Customer Services in Peterborough. This is a strategic role with a focus on delivering exceptional customer service and driving business growth.The ideal candidate will have a proven track record of leading high-performing teams and...


  • Peterborough, Canada EasyWeb Agency Full time

    Are you an experienced senior leader from a Contact Centre environment, on the lookout for a new role?This position is based in Peterborough with hybrid working available, plus flexible start/finish times, and offers a brilliant foundation for you to continue developing best-in-class customer service delivery.Ideally, you will have experience working in a...


  • Peterborough, Canada Saint Gobain Full time

    **The Role** WHAT’S THE JOB?** We are presently looking for a Customer Service Representative at our Peterborough branch. **Schedule**: Monday to Friday **Status**:Full Time, permanent, On-site **Here’s what you’ll be responsible for in this role** - Be an all-around champion who can understand customer needs and advise best solutions for a positive...

  • Massage Therapist

    2 weeks ago


    Peterborough, Ontario, Canada Hand & Stone - Peterborough Full time

    Massage Therapist Opportunity at Hand & Stone - PeterboroughWe are seeking a skilled Registered Massage Therapist to join our team at Hand & Stone - Peterborough. As a Registered Massage Therapist, you will be responsible for providing exceptional massage therapy services to our clients. If you are a licensed massage therapist with a passion for delivering...


  • Peterborough, Canada Peterborough Utilities Group Full time

    **Customer Service Representative - 1 Year Contract**: **Reports to**: Supervisor, Customer Service **Department**: Customer Service **Location**:1867 Ashburnham Dr., Peterborough **Rate**: $25.66 - $36.58 per hour, 37.5 hours per week **JOB PURPOSE**: The Customer Service Representative utilizes skills by dealing effectively and in a friendly,...

  • Automotive Sales

    5 months ago


    Peterborough, Canada Peterborough Volkswagen Full time

    **Company Description** Peterborough Volkswagen is a family-owned and operated automotive sales and service centre that has been servicing Peterborough and The Kawartha's for many years. We pride ourselves on providing excellent customer service and delivering quality vehicles that meet the needs of our customers. Our team is made up of experienced...


  • Peterborough, Canada Peterborough Regional Health Centre Full time

    **Position**: Clerk 4 **Department**: Switchboard **Position Status**: Part-time Permanent **Union**: OPSEU 345 **Number of Positions**: 1 **HOURS OF WORK**: Approximate # of Hours per week: 18.75 Type of Shifts: All shifts - Days, Nights, Weekends & Holidays **WHY WORK FOR US**: Peterborough Regional Health Centre (PRHC) is a state-of-the-art...

  • Physician Specialist

    4 weeks ago


    Peterborough, Ontario, Canada Peterborough Regional Health Centre Full time

    Internal Medicine Specialist OpportunityWe are seeking a highly skilled Internal Medicine Specialist to join our team at Peterborough Regional Health Centre.Key Responsibilities:Earn a Doctorate Degree in MedicineGain relevant experience in the field of Internal MedicineWork on a permanent basisCommunicate effectively in EnglishWork a total of 975 hours per...

  • Physician Specialist

    4 weeks ago


    Peterborough, Ontario, Canada Peterborough Regional Health Centre Full time

    Internal Medicine Specialist OpportunityWe are seeking a highly skilled Internal Medicine Specialist to join our team at Peterborough Regional Health Centre.Key Responsibilities:Earn a Doctorate Degree in MedicineGain relevant experience in the field of Internal MedicineWork on a permanent basisCommunicate effectively in EnglishWork a total of 975 hours per...

  • Physician Specialist

    4 weeks ago


    Peterborough, Ontario, Canada Peterborough Regional Health Centre Full time

    Endocrinologist Job OpportunityWe are seeking a highly skilled Endocrinologist to join our team at Peterborough Regional Health Centre.Education: A doctorate degree in a relevant field is required.Experience: While experience is not mandatory, it is highly valued.Work Term: This is a temporary position.Work Language: English is the primary language of...

  • Physician Specialist

    4 weeks ago


    Peterborough, Ontario, Canada Peterborough Regional Health Centre Full time

    Endocrinologist Job OpportunityWe are seeking a highly skilled Endocrinologist to join our team at Peterborough Regional Health Centre.Education: A doctorate degree in a relevant field is required.Experience: While experience is not mandatory, it is highly valued.Work Term: This is a temporary position.Work Language: English is the primary language of...

  • Psychiatric Specialist

    2 months ago


    Peterborough, Ontario, Canada Peterborough Regional Health Centre Full time

    Job Title: PsychiatristWe are seeking a highly skilled and dedicated Psychiatrist to join our team at Peterborough Regional Health Centre.Key Responsibilities:Education: Earned Doctorate Degree in Psychiatry or a related field.Experience: Previous experience in a psychiatric setting is an asset.Work Term: Permanent position available.Work Language:...

  • Psychiatric Specialist

    2 months ago


    Peterborough, Ontario, Canada Peterborough Regional Health Centre Full time

    Job Title: PsychiatristWe are seeking a highly skilled and dedicated Psychiatrist to join our team at Peterborough Regional Health Centre.Key Responsibilities:Education: Earned Doctorate Degree in Psychiatry or a related field.Experience: Previous experience in a psychiatric setting is an asset.Work Term: Permanent position available.Work Language:...

  • Medical Specialist

    3 weeks ago


    Peterborough, Ontario, Canada Peterborough Regional Health Centre Full time

    Job Title: EndocrinologistWe are seeking a highly skilled and experienced Endocrinologist to join our team at Peterborough Regional Health Centre.Key Responsibilities:Education: Earned a Doctor of Medicine degree from a recognized institution.Experience: Previous experience in a related field is an asset.Work Term: Temporary position available.Work Language:...


  • Peterborough, Canada Overhead door company of Peterborough Full time

    **Service manager** The Overhead door company Of Peterborough is a locally owned and operated business, which has been proudly serving Residents and Businesses of Peterborough and surrounding area Since 1979. The Overhead door company of Peterborough specializes in Residential Service and installations, as well as industrial service and installations of...


  • Peterborough, Ontario, Canada Peterborough Regional Health Centre Full time

    Job SummaryWe are seeking a skilled Plastic Surgeon to join our team at Peterborough Regional Health Centre. The ideal candidate will have a Degree in medicine, dentistry, veterinary medicine or optometry and relevant experience in the field.Key Responsibilities- Provide high-quality surgical care to patients- Collaborate with other healthcare professionals...

  • Pulmonologist

    3 weeks ago


    Peterborough, Ontario, Canada Peterborough Regional Health Centre Full time

    Job Opportunity at Peterborough Regional Health CentreWe are seeking a highly skilled Respiratory Specialist to join our team.Education: A doctorate degree in a relevant field is required.Experience: While not mandatory, relevant experience in the field is an asset.Work Term: This is a permanent position.Work Language: English is the primary language of...


  • Peterborough, Canada Upper Canada Fuel and Burner Full time

    Upper Canada Fuel & Burner is a family owned business with our head office located in Peterborough, ON and additional locations in Oshawa, Napanee & Kingston ON. Upper Canada Fuel and Burner is committed to supplying quality home comfort, commercial products and service to our customers across our expanding geographical footprint. We are seeking a full time...


  • Peterborough, Canada Peterborough Regional Health Centre Full time

    **Job Title**:Executive Transformation Lead **Department**:Peterborough Ontario Health Team **Position Status**: Temporary Full Time **Anticipated Contract End Date**:March 31 st, 2027 **Union**: Non-Union **Number of Positions**:1 **Location**:Remote with onsite consultations at PRHC **Peterborough Ontario Health Team (POHT)** OHTs, across the...