Technology Manager, Digital

2 weeks ago

Waterloo, Canada Equitable Life of Canada Full time

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today.

Reports To: Technical Platform Owner, Individual Insurance IT

Department: IT Individual Insurance

Term: Permanent Full-Time


Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.


The Opportunity: Equitable is growing We are looking for a Technology Manager, Digital, to join our IT Team

This role will manage and direct a cross-function software engineering team that identifies, recommends, develops, implements, and supports IT solutions to support and enable strategic and tactical business goals and objectives. This role will manage and steward a set of technology assets within a technology platform.

You will collaborate with business and IT on solution design and development of systems, and applications that may depend on or are used by other platforms. The role will support and drive technical strategy and technical roadmaps for a set of technology assets within the Individual Life Insurance - New Business technology platform. The role will work collaboratively with the Product Owner towards a set of shared Objectives and Key Results (OKRs). The role will ensure the platform (logical set of technology, tools, skills, assets) maintains supportability, reliability, and scalability. As well, continually look for ways to improve the quality and speed of releases while maintaining high employee engagement of the team.

Now is an exciting time to join one of the Waterloo Area’s and Southwestern Ontario’s Top Employers for 2024


What you will be doing:

  • Monitor, steward and advance the technical health and performance of assigned assets including a transformation from Angular & C# to React.
  • Works with architects to develops the technology capability roadmap of assigned assets.
  • Sets technical vision and roadmap for assigned assets within a platform to support and enhance business outcomes.
  • Own the technical roadmap and deliver milestones for assigned assets by working closely with business, engineering, operations teams and Technical Platform Owner.
  • Manage the lifecycle of vendor platforms and overall vendor relationships.
  • Enable and guide team to deliver high quality solutions in a sustainable and optimized manner.
  • Identify, document, continuously improve, and implement end-to-end software development, quality, delivery, and support processes.
  • Accountable to ensure technical standards, guidelines, and principles are upheld by team.
  • Own the technology KPIs and prioritization of assigned assets.
  • Sets direction and vision for the team while guiding the team through process implementation changes.
  • Coordinates team member activities, monitor productivity, quality, and morale.
  • Hold team members accountable for deliverables and high-quality work.
  • Performance management of team members.
  • Other duties as requested.

What you will bring:
  • 2+ years in a team leadership/management role in software solutions design and development.
  • Hands on working knowledge of the following:
  • React, .net/C#
  • APIs
  • SQL
  • Design library systems
  • Experience with scrum delivery
  • Testing automation
  • 7+ years hands on enterprise class software solution design and development
  • University degree or equivalent technical education.
  • Excellent oral and written communication skills.
  • Excellent leadership ability, teamwork, and cooperation.
  • Excellent decision-making, and problem-solving skills
  • Passion for excellence and an innovative spirit.
  • Continuously learning and utilising advantageous technology, practices, and processes.
  • Strong working knowledge and experience in application development, quality, deployment, and security practices
  • Exceptional organizational skills, including the capability to break down complex enterprise needs spanning multiple assets into multi-phased, implementable solution plans.
  • Excellent knowledge of code management, build and release and quality practices.
  • Ability to analyze system designs and review solutions for code and/or functional quality.
  • Ability to translate business needs into solution architecture requirements.
  • Ability to define multiple solution options to business problems.
  • Ability to quickly comprehend the functions and capabilities of new technologies.

What’s in it for you:

  • A healthy work-life balance with employee wellness top of mind
  • Annual bonus program, annual vacation allowance, and company-paid benefits program
  • An additional paid volunteer day each year so you can spend time giving back to the community.
  • Immediate enrollment in the company’s pension program with employer matching
  • Employee resource groups that support an inclusive work environment.
  • Tuition support and specialized program assistance
  • An onsite, full-service cafeteria with a variety of daily options.
  • Discounts on company products and services, and access to exclusive employee perks
  • Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to:

  • Provide two professional references (minimum one supervisor and above).
  • Undergo a criminal background check.

To learn more about Equitable, we encourage you to explore our organization.
At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at if you would like to receive our job postings in an alternative format or require an accommodation with the application process.
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