Liability Adjuster

1 week ago


Sherwood Park, Canada Millennium Insurance Corporation Full time

Opportunity: Are you passionate about customer service and enjoy analytical and investigative tasks? If so, Millennium Insurance is seeking a Senior Claims Examiner – Bodily Injury to join their dynamic team Reporting to the Claims Supervisor, Accident Benefit /Bodily Injury, you will be responsible for investigating and evaluating bodily injury claims to ensure fair and accurate settlements. Conduct thorough investigations of bodily injury claims, including reviewing accident reports, medical records, and interviewing involved parties. Evaluate liability and damages to determine claim value, propose claim reserves and negotiate settlements within established authority limits. Review policy coverage and interpret relevant laws and regulations. Collaborate with medical professionals, legal counsel, and other experts to gather necessary information and support claim decisions. Maintain accurate and detailed claim files, documentation, and reports in accordance with company guidelines and industry standards. Provide exceptional customer service by promptly responding to inquiries, providing status updates, and addressing concerns from claimants, policyholders, and other stakeholders. Stay up to date with industry trends, legal developments, and best practices in bodily injury claims management. Minimum of five (5) years of auto bodily injury claims handling experience. Post-secondary education and/or CIP designation are considered an asset. Strong knowledge of medical terminology and the relationship to quantum is required. Excellent communication and negotiation skills to effectively interact with claimants, policyholders and legal representatives. Proficient computer skills, including experience with claims management software and MS Office Suite. High degree of emotional intelligence and empathy. In the first year, success will be measured by the ability to independently assess and evaluate bodily injury exposures and recommending appropriate claim reserves. Earned Time-Off and Vacation Program Group Retirement Savings Plan with employer match Flexible work options available Health, Dental and Insured Benefit offerings Health and Lifestyle spending



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