Field Service Engineer

2 weeks ago


Montreal, Canada ABB Schweiz AG Full time
Field Service Engineer At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
This position reports to

Operations Manager & HPR

Your role and responsibilities

• Provide exceptional and professional service, remotely or on site, for the maintenance of the proper functioning of quality control equipment for the pulp and paper industry in key categories.
• Work performed at the Campus: Inspection of new equipment, demonstrators, and repairs.
• Work performed at the customer's site: Preventive maintenance, repair, installation, and training.
• Telephone support for customers.
• Exceed customer expectations by understanding and anticipating current and potential needs.
• Identify and develop business and commercial opportunities, based on customer knowledge and collaboration across ABB.

Qualifications for the role
  • Engineer or Diploma in electronics or instrumentation.
  • Bilingual in both English and French.
  • More than 5 years’ experience in customer service.
  • Strong knowledge and practical experience in servicing, maintenance, commissioning and repair of pulp and paper quality control equipment.
  • Excellent mechanical skills.
  • Good knowledge of the Windows environment and the Office suite.
  • Valid driver's license and passport are required.
  • Availability for travel to customer sites.
  • Collaborative, solution-oriented attitude and strong communication skills.
Benefits
  • Retirement plan
  • Healthcare plan
  • Accident insurance
  • Wellbeing program
More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage.

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website

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