Customer Service Representative

3 weeks ago


Pembroke, Canada Savers Value Village Full time
About Us

Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our Customers, Donors, and Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with finding products, answering questions, and making purchases.
  • Process donations and ensure that they are properly sorted and priced for sale.
  • Work collaboratively with the sales floor team to maintain a clean and organized store environment.
  • Participate in visual merchandising and store displays to create an engaging shopping experience.
What We Offer
  • Comprehensive onboarding and training to ensure your success in the role.
  • A competitive hourly wage and opportunities for advancement.
  • A comprehensive extended health care plan for full-time Team Members.
  • Company-paid life and AD&D insurance.
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.
Why Join Us?

Savers / Value Village is a company that values its Team Members and provides opportunities for growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our Team Members and the communities we serve.



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