Sales and Service Team Lead

1 week ago


Richmond, British Columbia, Canada Kashvi Trading Inc. Full time
Job Summary

We are seeking an experienced Sales and Service Team Lead to join our team at Kashvi Trading Inc. As a key member of our retail management team, you will be responsible for leading by example and motivating staff to achieve sales targets and operational goals.

About the Role
  • Main Responsibilities:
  • Assist the Store Manager in daily operations, including inventory management, staff training, and scheduling.
  • Ensure high standards of customer service are maintained at all times.
  • Lead by example and motivate staff to achieve sales targets and operational goals.
  • Assist in managing inventory levels and placing orders as needed.
  • Oversee staff performance, providing feedback and coaching to promote growth and development.
  • Handle customer inquiries and resolve issues promptly and professionally.
  • Maintain store cleanliness and organization in accordance with company standards.
  • Assist in implementing promotional initiatives and marketing strategies to drive traffic and sales.
  • Monitor sales performance and assist in developing strategies for improvement.
Requirements and Qualifications
  • Experience: Previous experience in retail management or a similar role, preferably in the food service industry.
  • Skillset: Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
  • Certifications: Excellent communication skills, both verbal and written.
  • Education: High school diploma or equivalent; a degree in Business Administration or related field is an asset.
Compensation and Benefits

The estimated annual salary for this role is $55,000-$65,000 based on industry standards and location considerations. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.


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