Restaurant Operations Manager

4 weeks ago


Burnaby, British Columbia, Canada SIMBA'S GRILL LTD. Full time
Job Description

The ideal candidate will possess exceptional leadership skills to manage the daily operations of SIMBA'S GRILL LTD.

Key Job Responsibilities:
  • Budgeting and Cost Control

Develop a detailed budget to accurately determine costs associated with food, ingredients, alcohol, kitchen supplies, and cleaning materials. This requires thorough planning and analysis to ensure optimal resource allocation.

Operational Efficiency

Evaluate daily operations to identify areas for improvement, implement strategies to enhance productivity, and maintain high standards of quality control.

Revenue Monitoring

Closely monitor revenues to determine labor costs, ensuring that they are aligned with business objectives and do not compromise profitability.

Staff Performance

Maintain accurate records of staff performance, providing regular feedback and coaching to help team members meet their targets and improve overall performance.

Staff Management

Recruit, train, and supervise staff to ensure that they have the necessary skills and knowledge to deliver exceptional customer service and achieve business objectives.

Scheduling

Develop and implement efficient scheduling systems to ensure that staff are adequately allocated to meet customer demands while minimizing labor costs.

Health and Safety

Ensure that all health and safety regulations are strictly adhered to, maintaining a safe working environment for staff and customers alike.

Negotiations

Negotiate arrangements with suppliers to secure favorable terms for food and other essential supplies, as well as negotiate with clients for catering or facility use.

Customer Service

Address customer complaints promptly and effectively, providing excellent customer service to build loyalty and drive business growth.

Events Management

Manage events efficiently, ensuring that all logistical requirements are met and that customers receive an exceptional experience.

Work Details:

  • Term: Permanent
  • Language: English
  • Hours: 32-40 hours per week


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