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Strategic Account Growth Specialist

1 week ago

Kitchener, Ontario, Canada Intellijoint Surgical Inc Full time
Job Summary

We are looking for a skilled Strategic Account Growth Specialist to join our Operations team and help us drive business growth through strategic account management.

In this role, you will work closely with customers, Sales, and cross-functional teams to align customer needs with company goals. You will also design and implement processes to improve efficiency across customer-facing functions, including billing, order management, and product support.

You will be responsible for leading a high-performing team, analyzing customer success metrics, and providing actionable insights to improve customer experience and operational performance.

We offer a dynamic and collaborative work environment, where you will have the opportunity to innovate and make a meaningful impact on patient outcomes through innovative technologies.