Operations Assistant

4 weeks ago


Ajax, Ontario, Canada VOLKSWAGEN Group Full time

About the Role

The Customer Operations Admin Representative is a key member of our team, responsible for handling all inbound and outbound documentation to our Pickering Office. This includes scanning and archiving documents in our system of record, managing daily deposits, and preparing and couriering VCCI cheques to vendors and customers.

Key Responsibilities

  • Receive and identify checks from Purolator, UPS, and Canada Post, ensuring correct account association and processing daily deposits.
  • Open, sort, and scan inbound mail, including funding and transfer of equity packages, and archive documents for storage.
  • Validate signatures and verify information on original documentation received for electronic contracts.
  • Print, prepare, and courier outbound mail initiated by Customer Operations and Customer Advocacy groups.
  • Support Customer operations with administrative tasks, including managing department inboxes.

Qualifications

  • College diploma (DCS/DEC) or university degree preferred.
  • 1 year of experience with administrative tasks.

Competencies

  • Ability to communicate verbally and written (French & English).
  • Attention to detail.

What We Offer

  • An estimated salary of $50,000 - $60,000 per annum, based on location and experience.
  • A dynamic and supportive work environment within the VOLKSWAGEN Group.
  • Ongoing training and development opportunities.

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